Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatima Medina

Surrey,Canada

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
10.2019 - Current
  • Reduced employee turnover rate by fostering apositive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Trained new employees and delegated daily tasks and responsibilities.

Crew Member

Chipotle
11.2017 - 09.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Bachelor of Arts - Psychology

Kwantlen Polytechnic University
Langley, BC

High School Diploma -

Lord Tweedsmuir
Surrey, BC
06.2018

Skills

  • Customer-Oriented
  • Inventory Control
  • Attention to Detail
  • Organizational Skills
  • Continuous Improvement
  • Workplace Safety
  • Positive Attitude
  • First Aid/CPR
  • Dependable and Responsible

Languages

Spanish
Native or Bilingual

Certification

  • Certified in Emergency First Aid & CPR/AED, Canadian Red Cross - 2023-2026.

Timeline

Shift Supervisor

Starbucks
10.2019 - Current

Crew Member

Chipotle
11.2017 - 09.2018

Bachelor of Arts - Psychology

Kwantlen Polytechnic University

High School Diploma -

Lord Tweedsmuir
  • Certified in Emergency First Aid & CPR/AED, Canadian Red Cross - 2023-2026.

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Fatima Medina