Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatima Matwawana

Halifax,Canada

Summary

Highly adaptable and dependable with a diverse range of experience in government services, case management, customer service, and administrative roles. Great communication skills and able to manage tasks under pressure. Able to support individuals in need. Demonstrates a passion for helping others.

Overview

1
1
year of professional experience

Work History

Student Caseworker

Province of Nova Scotia
Halifax, Canada
06.2024 - 09.2024
  • Processed monthly income statements, issued payments, and conducted annual reviews to determine if clients are still eligible for income assistance
  • Assisted clients with rental arrears, utility bills, and other financial challenges
  • Communicated with clients over the phone and documented notes
  • Created purchase orders for clients for their essential needs (bus tickets, medical supplies, etc.)

Mail Sorter

Canada Post
Halifax, Canada
11.2023 - 01.2024
  • Responsible for organizing and scanning packets and parcels for delivery
  • Ensured items were properly sorted by postal code and securely placed into designated containers, carts, or boxes for transportation to the next location

Student Caseworker

Province of Nova Scotia
Halifax, Canada
06.2023 - 09.2023
  • Processed monthly income statements, issued payments, and conducted annual reviews to determine if clients are still eligible for income assistance
  • Assisted clients with rental arrears, utility bills, and other financial challenges
  • Communicated with clients over the phone and documented notes
  • Created purchase orders for clients for their essential needs (bus tickets, medical supplies, etc.)

Education

Bachelor of Arts - Psychology

Saint Mary's University
Halifax, Nova Scotia

High School Diploma -

Citadel High School
Halifax, Nova Scotia

Skills

  • Case Management
  • Intake Experience
  • Microsoft Office
  • Dependable
  • Crisis Intervention
  • Client Advocacy
  • Documentation Skills
  • Disability Services

Languages

English
Full Professional

Timeline

Student Caseworker

Province of Nova Scotia
06.2024 - 09.2024

Mail Sorter

Canada Post
11.2023 - 01.2024

Student Caseworker

Province of Nova Scotia
06.2023 - 09.2023

Bachelor of Arts - Psychology

Saint Mary's University

High School Diploma -

Citadel High School
Fatima Matwawana