Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatima Leon Manjarrez

Long Beach

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to expand knowledge, leveraging organizational and analytical abilities for diverse challenges.

Overview

3
3
years of professional experience

Work History

Air Import Specialist

CEVA Logistics
05.2023 - 05.2024
  • Track and trace shipments. Make sure all shipments coming in day of are dispatched accordingly.
  • Communicate with trucking company to assure there are no problems with recovering shipments.
  • Contact airline and/or origin if needed.
  • Billing.

Ocean Export Customer Service

STG Logistics
03.2021 - 03.2023
  • Deliver exceptional customer service by leveraging extensive knowledge of services and creating welcoming, positive experiences.
  • Investigate and resolve customer inquiries and complaints quickly.
  • Respond proactively and positively to rapid change.
  • Communicate with warehouse on loading process of shipments.
  • Coordinate with third party (trucking company) to have cargo delivered to designated port.

Education

High School Diploma -

Jordan High School
Long Beach, CA

Skills

  • Problem solving
  • Customer account management
  • Efficient and detail-oriented
  • Building customer trust and loyalty
  • Bilingual in Spanish

Timeline

Air Import Specialist

CEVA Logistics
05.2023 - 05.2024

Ocean Export Customer Service

STG Logistics
03.2021 - 03.2023

High School Diploma -

Jordan High School

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Fatima Leon Manjarrez