Fatima Khatun
Supply Chain Analyst
North York,Ontario
Summary
Supply Chain professional and Demand Planner with 13 years of global experience in production, retail management, forecasting, collaboration, sourcing, pricing, vendor, and logistics management. Proven track record of managing special projects and leading process improvement initiatives across various functions and categories for international retailers and distributors. Currently seeking a full-time role that offers professional challenges and allows leveraging interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Supply Chain Replenishment Analyst
Staples Canada Ltd.
01.2022 - Current
- Reviewing inventory Key Performance Index (KPI) frequently and discuss the results with the Category Manager to evaluate inventory management opportunities and results.
- Managing Store and Fulfillment Centre inventory balancing customer experience, and sales while managing the inventory Key Performance Index (KPI)
- Maintaining proper SKU/Vendor setup as it relates to replenishment parameters in AS400, JDA Advanced Store Replenishment and/or Advanced Warehouse Replenishment applications.
- Completing the daily out-of-stock review, identifying trends and inventory depth opportunities that could result in out-of-stock.
- Collecting, analyzing and reporting on sales/inventory data to support seasonality and trends.
- Manage customer fulfillment KPIs such as in-stock, late purchase order management, vendor fill rates, system lead days, etc
- Execute department and SKU-level plans to drive unique Store/FC merchandise inventory strategies
- Achieved cost savings through diligent negotiation of purchasing terms with suppliers.
- Reduced overstock situations by implementing a proactive markdown strategy based on item performance analysis.
- Provided timely and accurate reporting to management, enabling informed decision-making on inventory levels and assortment planning.
- Decreased lead times for critical products by proactively addressing potential bottlenecks in the supply chain process.
- Evaluated vendor performance to ensure timely deliveries and adherence to quality standards, strengthening relationships with key partners.
- Adjusting the forecast/demand in JDA at different fulfillment nodes
- Promotional forecasting – Analyzing inventory and sales data (where required) to support the proposed promo position and evaluate the impact on current and future inventory levels to determine the best way to support customers.
- Collaborating, determining load in and maintaining forecasts for new items as created by the Category Specialist.
- Identifying unexpected inventory opportunities between sales and forecast.
- Improved forecast accuracy by implementing statistical modelling techniques and incorporating market trends.
- Enhanced customer satisfaction with timely product availability through accurate demand forecasting.
- Reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models.
- Provided ad-hoc analytics and operational expertise to drive fact-based inputs into forecasting.
- Monitored actual sales performance against forecasts, adjusting plans as necessary to ensure optimal inventory levels are maintained.
Pricing Analyst
IMCD Canada Ltd.
01.2021 - 01.2022
- Establishing and maintaining a list pricing program for Food and Fine Chemical products
- Providing special pricing quotations to the sales team in a prompt manner, while maintaining pricing strategy, structure, and profitability targets
- Suggesting and implementing enhancements to existing pricing processes and systems
- Assisting the market analysis group to elevate existing pricing analytics through more advanced techniques and tools
- Reviewing abnormal margins and invoice discrepancies and process pricing corrections as needed
- Business analysis as needed including pulling data extracts, summarizing data trends, preparing visualizations or PowerPoint presentations, creating analytic models and tools
- Providing ad hoc reports, advice and analysis to sales group for more effective pricing decisions
- Maintain supplier costing and process cost changes, prepare monthly and quarterly rebates reports
- Streamline, automate and document the processes of inventory, warehouse and logistics management across the organization.
Demand Planner – Forecasting & Material Management
H&M Bangladesh
01.2016 - 01.2020
- Communicated demand plans to manufacturing sites to resolve gaps between demand and supply plans.
- Developed collaborative relationships with cross-functional teams to ensure alignment in demand planning processes.
- Ran weekly fill rate reports to highlight potential issues and corresponding solutions.
- Conducted root cause analysis on forecast errors, identifying areas for improvement and implementing corrective actions.
- Evaluated forecast performance metrics regularly, driving continuous improvement in forecast accuracy rates.
- Championed a culture of continuous improvement within the Demand Planning team by regularly reviewing processes, tools, and methodologies for potential enhancements.
- Utilized historical data, statistical software, and marketing intelligence to develop and maintain forecast for Ladies Wear.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Improved demand forecast for multiple distribution channels based on previous sales and consumption.
- Led monthly consensus meetings with stakeholders from various departments including Sales, Marketing, Finance and Supply Chain.
- Created unique promo combinations to lower inventory levels and increase profit margin 18%.
- Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.
- Assisted in the implementation of a new Demand Planning software system that increased efficiency and improved collaboration among departments involved in the S&OP process.
Purchasing & Inventory Coordinator
SQ Group Ltd. (Apparel Manufacturer)
01.2011 - 01.2015
- Develop & monitor a master replenishment plan by product lines in weekly / daily increments to establish sequence & lead time of each resource within the business assortment
- Focus on managing & optimizing replenishment plans to support regular ordering patterns
- Negotiate all vendor buying agreements between the company and respective suppliers
- Responsible for maximizing sales & profit of the categories while remaining competitive with pricing
- Close interaction with vendors in terms of both problem resolution & purchasing of raw materials, managing the purchase order cycle, placing OS on time, tracking key orders for shipment to factory& analyzing key performances
- Provide sourcing expertise & knowledge of categories through the development of effective working relationships with international suppliers (China, Indonesia, Thailand) & counterparts in the industry and keeping current with market & industry knowledge, trends, continuous improvements and best practices for a wide range of categories
- Assess replenishment & supply error by SKU in vendor performance& define sufficient safety stock by purchasing materials to carry adequate safety stock
- Monthly reporting to finance on rolling 12-month horizon purchase plans and budget to actual reporting on purchases
- System management (MOQ, MCQ, Lead Time, safety stocks, costs and purchase prices) to solve & recalculate the system to establish shorts, risks & excess
- Own new launch management from an inventory planning perspective, working closely with sales, marketing & project managers to coordinate with vendors, all material required as defined in each step of the stage gate process and ensure launch at the pre-established date
- Work with inventory analysis report to determine which materials is slow movers, which are rapid moving, which are generating more ROI etc
- Maximize the inventory turnover in the categories to meet budget.
Education
CSCP -
Association For Supply Chain Management(Enrolling)
Toronto, Canada2024
Master of Business Administration- Marketing -
University of Dhaka, Bangladesh
Dhaka, BD12.2010
Bachelor of Business Administration- Marketing -
University of Dhaka, Bangladesh
Dhaka, BD12.2009
Skills
- Strategic Thinking
- Teamwork mindset
- Results-driven approach
- Demand forecasting
- Forecasting Accuracy
- SAP Knowledge
- Data Interpretation
- Supply Chain Coordination
- Excel proficiency
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Accomplishments
- Achieved 96% product availability by introducing an inventory availability Tracker for Stores Across the company in 2023.
- Documented and resolved Store Queries through the Ticketing System which led to faster response and solved customer complaints.
- Documented and resolved forecasting issues which led to improved accuracy and correct stock levels throughout the stores.
Timeline
Supply Chain Replenishment Analyst
Staples Canada Ltd.
01.2022 - Current
Pricing Analyst
IMCD Canada Ltd.
01.2021 - 01.2022
Demand Planner – Forecasting & Material Management
H&M Bangladesh
01.2016 - 01.2020
Purchasing & Inventory Coordinator
SQ Group Ltd. (Apparel Manufacturer)
01.2011 - 01.2015
CSCP -
Association For Supply Chain Management(Enrolling)
Master of Business Administration- Marketing -
University of Dhaka, Bangladesh
Bachelor of Business Administration- Marketing -
University of Dhaka, Bangladesh
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