Fatima Khaliqi
Toronto,Ontario
Summary
Driven Seller Support Associate with a proven track record at Walmart, enhancing customer satisfaction and seller performance through expert account management and dispute resolution. Skilled in CRM software and known for exceptional teamwork and collaboration. Achieved significant improvements in seller support processes, demonstrating a goal-oriented approach and a friendly, helpful demeanor.
Overview
2
2
years of professional experience
Work History
Seller Support Associate
Walmart
06.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving support issues.
- Served as a trusted advisor to sellers, guiding them through account set up, listing optimization, order management, and dispute resolution processes.
- Issued credits for contested returns, shipping fees and damaged merchandise.
- Assisted sellers with platform requirements for renewals and upgrades.
Education
Diploma - Computer Science
CALC Secondary School
Toronto, ONSkills
- Goal-Oriented
- CRM Software
- Teamwork and Collaboration
- Friendly and Helpful
Languages
English Persian indian
Full Professional
Timeline
Seller Support Associate
Walmart
06.2022 - Current
Diploma - Computer Science
CALC Secondary School
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