Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Fatima Harahsheh

Mississauga,ON

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

13
13
years of professional experience

Work History

Customer Service

Manousha INC
02.2023 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Manger Assisstant

Station Comp and Consulting Tax
03.2014 - 12.2022
  • Monitored office services mailbox for business support needs and requests.
  • Answered phones and routed voicemails to respective employees.
  • Encouraged and improved cross-department internal communication.

Waiter

Taqwa Resturent
09.2021 - 10.2021
  • Delivered food from thekitchen, fulfilling additional requests to maximize guest satisfaction.
  • Informed customers about specials, upselling additional food and drink items.
  • Set up tables in between patrons to reduce wait times.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Food Runner

Noha's water Park
06.2021 - 09.2021
  • Prepared checks to itemize and total meal costs and sales taxes.
  • Assisted hostess by answering phones to take reservations or to-go orders.
  • Filled and served various beverages for customers.

Cashier

Mcdonads
06.2021 - 09.2021
  • Accepted cash and credit card payments, issued receipts and provided change.

Food Service Worker

Noha's Ark waterpark
06.2018 - 09.2018
  • Maintained safe food handling practices to prevent germ spread.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Tax Accountant

Aslan&Qusifee company
12.2011 - 12.2013
  • Reconciled client books for accurate reporting with post adjusting journal entries.
  • Reviewed tax lots and identified potential loss strategies.

Accounting and Accounting Auditour

b international bureau for auditing
01.2011 - 08.2011
  • Summarized and interpreted current and projected company financial position for other managers.
  • Tracked employee payroll processes to verify timely reporting and avoid late fees.
  • Examined financial statements and income statements to review company's financial performance.

Education

BBA - Business Administration

Arab Open Univerity
Amman,Jordan
01.2022

Diploma Degree - Accounting Information System

Alkhwarizmi College
Amman, Jordan
06.2010

High School Diploma -

Princess Salma School
Amman, Jordan
09.2008

Skills

  • Document Management

    • I am good at working with team

  • Data Entry
  • Customer Service
  • Problem Solving

    • Excellent in Mc Office

Languages

Arabic
Native/ Bilingual
English
Professional
Dutch
Limited

Timeline

Customer Service

Manousha INC
02.2023 - Current

Waiter

Taqwa Resturent
09.2021 - 10.2021

Food Runner

Noha's water Park
06.2021 - 09.2021

Cashier

Mcdonads
06.2021 - 09.2021

Food Service Worker

Noha's Ark waterpark
06.2018 - 09.2018

Manger Assisstant

Station Comp and Consulting Tax
03.2014 - 12.2022

Tax Accountant

Aslan&Qusifee company
12.2011 - 12.2013

Accounting and Accounting Auditour

b international bureau for auditing
01.2011 - 08.2011

BBA - Business Administration

Arab Open Univerity

Diploma Degree - Accounting Information System

Alkhwarizmi College

High School Diploma -

Princess Salma School

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