Summary
Overview
Work History
Education
Skills
Timeline
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Fatima Gladue

Stonewall,MB

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Advance Services
02.2023 - Current
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Manager

EMCO Painting
05.2013 - 05.2019
  • Controlled costs to keep business operating within budget and increase profits.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established team priorities, maintained schedules and monitored performance.

Administrative Assistant

VM Masonry
07.2012 - 12.2018
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

Commerce - Accounting, Tax & Payroll

Sundance College
Winnipeg, MB
06-2025

Skills

  • Customer and client relations
  • Professional communication
  • Scheduling and calendar management
  • Administrative support

Timeline

Administrative Assistant

Advance Services
02.2023 - Current

Manager

EMCO Painting
05.2013 - 05.2019

Administrative Assistant

VM Masonry
07.2012 - 12.2018

Commerce - Accounting, Tax & Payroll

Sundance College

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Fatima Gladue