Fatima Fernandez

Antioch

Summary

Proactive and responsible individual with a positive attitude. Dedicated and motivated with great comprehension skills looking to obtain a stable position in a company offering career and personal growth.

Overview

years of professional experience

Work History

Order Processor

One Source Supply Solutions

03.2023 - Current

Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.

Incoming Quality Control Inspector

Molecule Labs

07.2020 - 09.2021

Inspected quality of products, taking note of functionality, appearance and other specifications.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.

Underwriting Assistant

Confianza Insurance

04.2018 - 06.2020

Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
Copied, logged and scanned supporting documentation and placed all information in client files.
Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.

Education

High School Diploma -

Antioch High School

Antioch, CA

Skills

Strong attention to detail and accuracy
Good data entry and computer skills

Good communication and interpersonal
Great customer service

Languages

English

Native or Bilingual

Spanish