Fatima Fernandez
Antioch
Summary
Proactive and responsible individual with a positive attitude. Dedicated and motivated with great comprehension skills looking to obtain a stable position in a company offering career and personal growth.
Overview
7
7
years of professional experience
Work History
Order Processor
One Source Supply Solutions
03.2023 - Current
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Incoming Quality Control Inspector
Molecule Labs
07.2020 - 09.2021
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Underwriting Assistant
Confianza Insurance
04.2018 - 06.2020
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
Education
High School Diploma -
Antioch High School
Antioch, CASkills
- Strong attention to detail and accuracy
- Good data entry and computer skills
- Good communication and interpersonal
- Great customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Processor
One Source Supply Solutions
03.2023 - Current
Incoming Quality Control Inspector
Molecule Labs
07.2020 - 09.2021
Underwriting Assistant
Confianza Insurance
04.2018 - 06.2020
High School Diploma -
Antioch High School
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