FATIMA-EZZAHRA BENHAR
Calgary
Summary
Dynamic professional with extensive experience at Brookes College, excelling in student advising and support. Proven ability to enhance curriculum quality and foster strong interpersonal relationships. Skilled in Microsoft Office and adept at time management, ensuring efficient practicum placements and improved student retention. Committed to empowering students through effective communication and resource availability.
Overview
13
13
years of professional experience
Work History
Practicum Coordinator and Student Advisor
Brookes College
Calgary
04.2022 - 04.2024
- Coordinates every element of student practicum placements, guaranteeing consistency with program objectives and standards.
- Advise and aid students in navigating their practicum experience.
- Guarantees the availability of necessary information and resources, enabling students to progress successfully through the program.
- Offer academic and career counsel to prospective, new, and current students.
- Assist students in understanding program requirements, university policies, and graduation criteria.
- Facilitate admission process, encompassing orientation programs and funding applications.
Administrative Assistant
Brookes College
Calgary
01.2022 - 03.2022
- Designed comprehensive educational resources to support diverse learner needs.
- Collaborated with academic management to enhance curriculum quality and relevance.
- Participated in faculty meetings and professional development workshops to further teaching expertise.
- Conducted research, compiled and typed statistical reports, synthesized information, and provided excellent communication to disseminate information throughout the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- provided excellent communication to disseminate information throughout organization.
- Responded to students' issues to provide immediate resolution and improve retention.
Reception/ HR Assistant Practicum
G4s Security Solution LTD
Calgary
08.2017 - 12.2017
- Welcomes visitors by greeting them in person or on the telephone; answering and referring inquiries.
- Receiving and sorting daily mail and deliveries and preparing outgoing correspondence.
- Work with recruitment to complete data entry and follow up with employee background checks.
- Maintain all employees' files ensuring documents are filed, and employee files meet G4S policies.
- Books training appointments for both new and existing employees for training (i.e First Aid, Fit for Duty, PST and Drug and Alcohol).
- Basic administrative duties.
- Assist with basic recruitment needs, including assessments, booking interviews and booking successful applicants for new hire training.
UNIT CLERK
Noor Hospital Center
Casablanca
06.2012 - 03.2017
- Company Overview: Physical Rehabilitation
- Verified availability of physiotherapists, psychologists, occupational therapists and speech therapists.
- Established rehabilitation plans for inpatients and external patients on paper and on computer systems.
- Disseminated paper and computer program schedules to different department heads; rehabilitation units.
- Managed, in collaboration with the heads of units, the dispatching of patients following absences from rehabilitation workers and dissemination of information about the changes to the services concerned.
- Prepared appointment voucher for external patients and management of patients.
- Directed patients to crate and then to foreclosure officers.
- Managed external patient waiting list and schedule.
- Established and monitored updating of individual records of inpatient patients and maintained confidentiality.
- Ensured timely coordination between data entry officer and reeducators, in the event of a change of schedule.
- Prepared weekly weekend patient list in coordination with the availability of consultation unit.
- Transmitted patient list to the heads of units to be subsequently distributed among staff.
- Physical Rehabilitation
ADMINISTRATIVE ASSISTANT
Falu Deco SARL
Casablanca
06.2011 - 09.2011
- Screened applicants' resumes and coordinated both phone and in-person interviews.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Helped distribute employee notices and mail to the staff.
- Supported HR in the company in any hiring processes and procedures.
Education
Business Administration Diploma -
ABM College
Calgary, Alberta11.2021
Bachelor of Arts - ENGLISH (Specialization in American Culture Studies)
University of Hassan II
Casablanca06.2015
Skills
- Effective communication
- Attention to detail
- Interpersonal relations
- Customer relationship management
- Team leadership
- Time management
- Analytical skills
- Organizational abilities
- Talent acquisition
- Staff training
- Microsoft Office proficiency
- Email management
- Student advising and support
- Documentation and recordkeeping
Languages
- English, Full Professional
- French, Elementary
- Arabic, Native or Bilingual
Accomplishments - Community Service
- Community volunteer, Alberta Health Services Calgary, 10/01/17, 2021
- Community Volunteer, Centre for Newcomers, 07/01/17, 2021
- Supported Disabled people, Amal Moroccan Association, Casablanca, Morocco, 01/01/17, 03/31/17
- Educated school children about hygiene, Dar America, Casablanca, Morocco, 06/01/16, 02/28/17
- Assisted at a seniors care home, Ain Chok Elderly House, Casablanca, Morocco, 08/01/15, 09/30/15
Languages
English
Professional
French
Limited
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Practicum Coordinator and Student Advisor
Brookes College
04.2022 - 04.2024
Administrative Assistant
Brookes College
01.2022 - 03.2022
Reception/ HR Assistant Practicum
G4s Security Solution LTD
08.2017 - 12.2017
UNIT CLERK
Noor Hospital Center
06.2012 - 03.2017
ADMINISTRATIVE ASSISTANT
Falu Deco SARL
06.2011 - 09.2011
Business Administration Diploma -
ABM College
Bachelor of Arts - ENGLISH (Specialization in American Culture Studies)
University of Hassan II