Fatima El Tarras

Associate/Worker

• Load and unload shipments:Manually or with equipment like forklifts or pallet jacks.

Inventory management

• Keep track of stock levels and report discrepancies.
• Maintain a clean and organized workspace: Ensure the warehouse is orderly and safe.
• Operate warehouse equipment :Use forklifts, pallet jacks, and other machinery as needed.
• Label and tag items: Ensure all products are properly identified and barcoded.
• Follow safety procedures: Adhere to all safety guidelines to prevent accidents.
  

Shipping and Receiving Clerk

• Manage incoming shipments: Receive and inspect deliveries for accuracy and damage.
• Prepare outgoing shipments: Pack and label products for dispatch.
• Verify order accuracy: Ensure orders match invoices and packing lists.
• Update inventory records: Adjust stock levels based on incoming and outgoing goods.
• Communicate with other departments: Collaborate with sales, inventory, and customer service teams.
• Handle returns and exchanges: Process returned items and restock or dispose of them accordingly.
  

Inventory Control Specialist

• Monitor inventory levels: Track stock levels and reorder points to prevent shortages.
• Conduct regular audits: Perform cycle counts and physical inventories to ensure accuracy.
• Investigate discrepancies: Identify and resolve inventory issues and discrepancies.
• Maintain inventory records: Update databases and spreadsheets with accurate stock information.
  
  
  

• Cultivated warm relationships with regular customers.
• Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
• Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Provided primary customer support to internal and external customers.