Fatima Ali
Brampton,Canada
Summary
Developed strong analytical and pattern recognition skills within data-driven environment, with focus on accuracy and quality. Demonstrated ability to work with diverse data sets and annotation tools to deliver precise results. Seeking to transition into new field, leveraging data analysis and problem-solving skills.
Professional data specialist with strong focus on accuracy and efficiency in data annotation tasks. Proven ability to collaborate effectively within teams and adapt to evolving project requirements. Skilled in data labeling, categorization, and ensuring data quality. Reliable and results-driven, with keen eye for detail and commitment to achieving project goals.
Experienced with data annotation techniques and tools to ensure high-quality data outputs. Utilizes attention to detail and analytical skills to enhance data accuracy. Knowledge of collaborative processes and adaptability in fast-changing environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Annotator
Teleperformance Canada /Majorel
03.2022 - 12.2024
- Supported project managers by meeting deadlines while maintaining the quality of annotations.
- Enhanced data accuracy by meticulously annotating and labeling various data types.
- Utilized annotation software efficiently for quick turnaround times without compromising on quality or precision.
- Trained new team members on annotation tools, ensuring consistency across all projects.
- Participated in regular team meetings to discuss project updates, challenges, and opportunities for growth.
- Contributed to the development of AI algorithms through precise data annotation tasks.
- Assisted in refining annotation guidelines to improve overall efficiency and accuracy within the team.
- Maintained open communication with the project lead, reporting progress and challenges faced during annotations.
- Reviewed peer annotations regularly, offering constructive feedback for continuous improvement as a team.
- Collaborated with a team of annotators for consistent and accurate data labeling efforts.
- Strengthened AI model performance by identifying patterns and trends in annotated data sets for further analysis.
- Increased cross-functional collaboration by working closely with engineers to understand project requirements better.
- Followed strict quality control measures for consistently reliable results throughout diverse assignments.
- Reduced errors in machine learning models by providing high-quality annotated data.
- Kept up-to-date with industry developments and trends in data annotation techniques and tools.
- Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
- Demonstrated strong attention to detail when working on complex projects involving multiple layers of information.
Supervisor and World Team VP Supervisor
Herbal Life
01.2019 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Customer Service Representative
Pakistan International Airline
01.2016 - 01.2017
- Provided high-quality customer service to individuals, answering questions and resolving issues across various platforms
- Managed customer interactions through phone, email, and live chat, ensuring accurate information was delivered promptly
- Worked closely with team members to improve service delivery and ensure customer satisfaction
- Recorded customer details and issues accurately in the CRM system for follow-up and resolution
Education
MASTERS - INTERNATIONAL RELATIONSHIPS
01.2015
Skills
- Data Annotation
- Data labelling
- Microsoft Office Suite (Word, Excel, Outlook)
- Call Centre Systems and Software
- Email and Online Communication Platforms
- Social Media Content Moderation Tools
- Video Editing and Reporting Tools
- Natural language processing
- Machine learning
- Pattern recognition
- Ethical considerations
- Data categorization
- Feedback receptivity
- Adaptability to tools
- Data privacy awareness
- Cross-functional coordination
- Multilingual capacity
- Image annotation expertise
- Teamwork
- Teamwork and collaboration
- Fast learner
- Customer service
- Problem-solving
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Certification
- CAN TP Health and Safety Induction Module 1-5, 01/01/24
- CAN TP Health and Safety Induction Training Post Test, 01/01/24
- CAN TP Global Privacy Training, 01/01/24
- CAN TP Global Privacy Training Post Quiz, 01/01/24
- CAN TP Onboarding Security Training, 01/01/24
- CAN TP Onboarding Security Training Post Quiz, 01/01/24
- CAN TP Global Anti-Corruption Training, 01/01/24
- CAN TP Anti-Corruption Training Post Quiz, 01/01/24
- CAN TP 10 Ways to Go Green at Work, 01/01/24
- CAN TP Global Phishing Course, 01/01/24
- Diversity and Inclusion (English), 01/01/24
Languages
Urdu
Pashto
Hindi
English
Timeline
Data Annotator - Teleperformance Canada /Majorel
03.2022 - 12.2024
Supervisor and World Team VP Supervisor - Herbal Life
01.2019 - 01.2023
Customer Service Representative - Pakistan International Airline
01.2016 - 01.2017
KARACHI UNIVERSITY - MASTERS, INTERNATIONAL RELATIONSHIPS
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