Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fatima Al-fartossy

Ottawa

Summary

Motivated professional with extensive experience in customer service and food preparation, alongside a background in educational support for children. Demonstrates strong multi-tasking and problem-solving skills in high-pressure environments. Bilingual in English and Arabic, facilitating effective communication and collaboration across diverse teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Food Basics
Ottawa
08.2024 - Current
  • Processed transactions efficiently using cash, cards, and coupons
  • Managed pricing adjustments and accurately balanced registers
  • Memorized produce codes to speed up service
  • Supported customers at self-checkout and handled returns
  • Issued rain checks and followed store policies, including lottery ticket sales
  • Collaborated with departments for price checks and inquiries

Meat Clerk

Food Basics
Ottawa
07.2024 - 08.2024
  • Stocked fresh, frozen, and deli meat products, including Maple Lodge
  • Prepared rotisserie chickens: cleaned, seasoned, and cooked
  • Labeled meat, checked expiration dates, and maintained product quality
  • Addressed customer inquiries and handled pricing questions
  • Assisted with cashier support and identified markdown items

Volunteer

International Language School CEPEO
Ottawa
04.2024 - 06.2024
  • Delivered engaging Arabic lessons for children ages four to ten through interactive methods.
  • Monitored student activities during lessons and recess to ensure safety and active engagement.
  • Assisted lead teacher in developing learning materials and addressing classroom behavior issues.
  • Cultivated positive relationships with children, promoting participation and enriching educational experiences.

Volunteer

Heron Emergency Food Centre
Ottawa
09.2023 - 03.2024
  • Sorted donated food items for efficient distribution.
  • Assisted clients in selecting appropriate food options.
  • Arranged seating in waiting area to enhance visitor comfort.

Bakery

Fortinos Grocery Store
Hamilton
01.2023 - 06.2023
  • Prepared and packaged bakery items such as bread, cake, and pastries
  • Maintain cleanliness and organization in the bakery department
  • Provided attentive customer service, assisting with orders and offering product insights
  • Monitored product freshness and quality by routinely checking expiration dates
  • Strategically arranged shelf displays to maximize product visibility and accessibility

Volunteer

The Mission Thrift Store
Hamilton
04.2022 - 07.2022
  • Operated cash register with high efficiency to ensure swift transactions.
  • Sorted clothing donations and accurately priced items for resale.
  • Organized and displayed merchandise to enhance store layout and accessibility.
  • Delivered attentive customer service on sales floor to meet customer needs.

Education

High School -

St. Patrick's High School
Ottawa, Ontario
06.2024

Skills

  • Fluent in English and Arabic
  • Strong communication and interpersonal skills
  • Proactive Problem-Solving
  • Quick learner adaptable to new environments
  • Reliable & Dependable
  • Ability to work independently
  • Ability to work safely and follow instructions
  • Excellent teamwork skills
  • Hands-on
  • Well organized
  • Customer focused
  • Flexible & Adaptable

Certification

  • Health and Safety in the workplace
  • WHMIS
  • Stop the bleed
  • Head Injuries and Concussion
  • Food Handler

Languages

English
Native/ Bilingual
Arabic
Full Professional

Timeline

Cashier

Food Basics
08.2024 - Current

Meat Clerk

Food Basics
07.2024 - 08.2024

Volunteer

International Language School CEPEO
04.2024 - 06.2024

Volunteer

Heron Emergency Food Centre
09.2023 - 03.2024

Bakery

Fortinos Grocery Store
01.2023 - 06.2023

Volunteer

The Mission Thrift Store
04.2022 - 07.2022

High School -

St. Patrick's High School

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Fatima Al-fartossy