Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatima Aden

Edmonton,Alberta

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Telus Representative

Norman
Edmonton, Alberta
05.2024 - 07.2024
  • Greeted customers and responded to inquiries in a timely manner.
  • Answered phone calls and directed them to appropriate personnel.
  • Assisted customers with order placement, returns, exchanges, and refunds.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Provided customer service by answering product and service related questions.
  • Processed payments using point of sale system software.

Horizon North

Mile
Edmonton, Alberta
01.2024 - 02.2024
  • Ensured all food items were stored properly and labeled correctly.
  • Monitored food inventory levels and placed orders as necessary.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

The Melthing Pot

Matt
Edmonton, Alberta
12.2022 - 06.2023
  • Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Operated various kitchen appliances such as a blender, oven, grill, or stand mixer.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Inspected equipment for cleanliness prior to use every shift.

Fornt Desk/Customer Service Representative

Zaytun Restaurant
Edmonton, Canada
01.2020 - 01.2022
  • Managed telephone requests and delivery orders
  • Alerted kitchen staff of large orders and special requests
  • Processed customer payments by cash, debit, gift and credit card
  • Wrote up customers orders and processed payments
  • Kept dining room clean, stocked and neatly arranged
  • Provided accurate and appropriate information in response to customer inquiries
  • Remained courteous and calm, even during moments of customer dissatisfaction
  • Cleaned bathroom areas and restocked counter supplies

Education

Graduated with High Honours -

Harry Ainlay School
Edmonton, AB

Skills

  • Communication Expert
  • Creativity Expert
  • Teamwork Expert
  • Ability to Multitask Expert
  • Adaptability Expert
  • Customer Support
  • Telephone reception

Timeline

Telus Representative

Norman
05.2024 - 07.2024

Horizon North

Mile
01.2024 - 02.2024

The Melthing Pot

Matt
12.2022 - 06.2023

Fornt Desk/Customer Service Representative

Zaytun Restaurant
01.2020 - 01.2022

Graduated with High Honours -

Harry Ainlay School

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Fatima Aden