Fathiya Rooble
Ottawa,Ontario
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bilingual Team Lead
Behavior Health Network
03.2022 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company policies and procedures.
- Worked within different roles to provide optimal coverage and meet production goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Managed team of 12-19 employees.
- Managed RPM, CCM, and Hybrid patients.
- Participated in multiple committees including Alvaria Change in Management Committee, QM Evaluation Project & Engagement Committee
- Proven ability to learn quickly and adapt to new situations
Care Coordinator
Moutas Homecare
03.2021 - Current
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real time.
- Maintained high QA average.
- Constantly exceeded my monthly goal.
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Implemented evidence-based interventions that improved overall patient satisfaction with the care process.
- Contributed to the development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Streamlined referral process to specialists, reducing wait times for critical treatments.
- Improved care team communication with implementation of centralized information system.
- Coordinated volunteer support services for patients requiring additional home care assistance.
Licensed Practical Nurse
Carleton Lodge
11.2019 - 08.2023
- Coordinated assessment, planning, and providing of needed health and related services and maintained supplies ready by inventorying stock and placing orders.
- Insulin management educator
- Hypertension nutrition educator
- Manager and Lead Nurse of multiple specialties including; Cardiology, Respiratory, Airways and Allergy Clinic, Health Equity Clinic, BH, Dermatology, Internal medicine, and Family Medicine.
- Administered medications and vaccines
- Participated in CCM pilot as lead Nurse and trainer for program.
- Diabetes and nutrition educator
- Family planning services educator
- POCT procedures
- In-Office Spirometry
- Diabetic Foot Exams
- Helped patients achieve higher standards of living through effective ADL coaching and assistance
- Collaborated with physicians and APRNs to plan care, begin treatment, and communicate outcomes for patients by having Nurse Visits for Chronic care management.
- Provided Tele-retinal imaging tests for Diabetes patients and appointed trainer for Retinavue
- Supervised team of 5 Medical assistants.
- Helped coordinate schedules and teams for Yale Resident program.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Visiting Nurse
Moutas Homecare
02.2019 - 10.2021
- Partnered with team of 5-10 registered nurses and providers to achieve overall well-being of all patients
- Took and recorded patients' temperature, pulse, and blood pressure
- Provided patient education
- Wound care
- Educated patients and families regarding disease processes, interventions, and lifestyle changes.
- Furnished basic patient care by helping patients move in and out of bed and assisting with bathing, dressing, and grooming.
- Coordinated and consulted with many members healthcare team to assess, plan, implement, and evaluate patient care plans.
- Used Epic Software to assess, monitor, and document patient progress, symptoms, and vital signs, reporting any concerns to assigned doctors.
- Assessed home situations of patients to recommend parameters to best meet identified needs.
- Collaborated with interdisciplinary healthcare teams to optimize treatment plans and ensure continuity of care for patients.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed about ongoing treatment plans.
Education
PMP Certified - Project Management
Algonquin College
Ottawa, ON06.2020
Registred Practical Nurse - Nursing
Algonquin College
Ottawa, ON10.2019
High School Diploma -
Adult High School
Ottawa, ON07.2015
Skills
- Team leadership and coaching
- Verbal and written communication
- Strategic planning
- Fluent in Spanish
- Priority Management
- Performance Motivation
- Production Monitoring
- Teambuilding
- Improvement initiatives
- Preventive Healthcare
- Critical Thinking
- Compassionate and Caring
- Care Coordination
- Attention to Detail
- Proficient in multiple EHRs including, EPIC, EPIC Carelink, ECW, and Intergy
- Google Workspace Experience
Certification
- Registred Practical Nurse - 2019- Current
- Speack 5 languages . English, French, Arabic, Somali, Afar
- Spanish for Successful Communication in Healthcare Settings Training - 2021- Current
Timeline
Bilingual Team Lead
Behavior Health Network
03.2022 - Current
Care Coordinator
Moutas Homecare
03.2021 - Current
Licensed Practical Nurse
Carleton Lodge
11.2019 - 08.2023
Visiting Nurse
Moutas Homecare
02.2019 - 10.2021
PMP Certified - Project Management
Algonquin College
Registred Practical Nurse - Nursing
Algonquin College
High School Diploma -
Adult High School
- Registred Practical Nurse - 2019- Current
- Speack 5 languages . English, French, Arabic, Somali, Afar
- Spanish for Successful Communication in Healthcare Settings Training - 2021- Current
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