Summary
Work History
Education
Skills
Languages
Right now I work with the community we have a what’s up Group that we help new comer people
Timeline
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Fathiya Abasheikh

Summary

Dynamic dental assistant with expertise in digital X-ray proficiency and equipment sterilization at Dixon Dental Office. Proven ability to enhance patient care through effective communication and meticulous attention to detail. Skilled in appointment scheduling and fostering a welcoming environment, ensuring a positive experience for all patients.

Work History

Dental Assistant

Dixon Dental Office
  • Assisted in patient intake processes, ensuring accurate data entry and documentation.
  • Maintained cleanliness and sterilization of dental instruments following safety protocols.
  • Supported dentists during procedures by preparing necessary tools and materials.
  • Educated patients on post-treatment care and oral hygiene practices effectively.
  • Scheduled patient appointments using practice management software for efficient operations.
  • Engaged with patients to create a comfortable environment during visits and treatments.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.

Translator

911 Interpreter
  • Translated emergency calls and documents across multiple languages, ensuring accurate communication during critical situations.
  • Collaborated with law enforcement agencies to provide timely interpretation services for diverse clientele.
  • Utilized translation software and tools to enhance efficiency and maintain consistency in translated materials.
  • Assisted in the development of training materials for new interpreters, improving onboarding processes.
  • Maintained confidentiality and sensitivity while handling sensitive information in high-pressure environments.
  • Participated in team meetings to discuss operational improvements and share best practices among peers.
  • Translated documents from Language to Language.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.

Floor Manager

MacDonalds
  • Supervised daily operations to ensure compliance with food safety and quality standards.
  • Trained and mentored staff on best practices for customer service and operational efficiency.
  • Managed inventory levels, reducing waste through effective stock rotation strategies.
  • Coordinated team schedules to optimize labor costs while maintaining service quality.
  • Implemented training programs that improved employee performance and satisfaction ratings.
  • Resolved customer complaints quickly, enhancing overall customer experience and loyalty.
  • Managed store inventory and stock levels to maintain availability of products.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Trained staff on new product features, ensuring knowledgeable customer service.

Customer Service Representative

Tim Hortons
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained cleanliness and organization of work areas, contributing to a welcoming environment for customers.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Hasty Market

Costomer Service
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Harp -

Gorge Brown College
Toronto, ON

Personal Support Worker -

Medix College
Toronto, ON

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Appointment scheduling
  • Sterilization techniques
  • Treatment room setup
  • X-ray processing

Languages

English, Arabic , Somalia, suwahili
Native or Bilingual
English
Professional Working
English Arabic Somalia Swahili
Professional Working

Right now I work with the community we have a what’s up Group that we help new comer people

Take them Doctor Appointments Hospital social worker

Timeline

Dental Assistant

Dixon Dental Office

Translator

911 Interpreter

Floor Manager

MacDonalds

Customer Service Representative

Tim Hortons

Hasty Market

Costomer Service

Harp -

Gorge Brown College

Personal Support Worker -

Medix College

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Fathiya Abasheikh