FATHIMA SARAH SHAHEER
Toronto,Ontario
Summary
Motivated recent high school graduate and detail-oriented individual seeking a position as an administrative assistant or office support associate, where I can leverage my strong communication skills, organization, reliability, computer proficiency, and ability to manage tasks efficiently in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Office Administrator & Front Desk
Century 21 Innovative Realty Inc
Toronto, Canada
05.2024 - Current
- Company Overview: Real Estate Brokerage
- Greeted clients and managed front desk with a friendly, professional approach
- Supported team with administrative tasks and special projects
- Maintained an awareness of all promotions and advertisements
- Completed any and all other tasks assigned by management
- Provided information about services, processed orders, and addressed billing inquiries
- Demonstrated empathy and patience while assisting customers and agents with various concerns
- Utilized computer systems to document clients interactions and follow up on unresolved issues
- Kept the office area clean, well-stocked, and client-ready
Tutoring (Volunteer)
Kumon centre
08.2023 - 01.2024
- Ensured that each student received outstanding service by providing a friendly environment
- Responded to students' doubts and made it clear and ensured that they understood well.
- Maintained the orderly appearance of the cash rack and stocked supplies.
- Ensured that students felt comfortable in their learning environment.
Education
12th Grade -
Middlefield Collegiate Institute
06.2025
11th Grade -
David and Mary Thomson High School
06.2024
Skills
- Office administration
- Team collaboration
- Performance improvement
- Communication skills
- Time management
- Data entry
References
References available upon request.
PROFESSIONAL HIGHLIGHTS
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and ability to interact with diverse customers
- Proficiency in operating cash registers and handling transactions accurately
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Proficiency in Microsoft Office (ex. Microsoft Word, Excel, PowerPoint) and Outlook.
- Presence of punctuality and familiarity with center principles and practices
- Highly organized and efficient in charting and filing
Timeline
Office Administrator & Front Desk
Century 21 Innovative Realty Inc
05.2024 - Current
Tutoring (Volunteer)
Kumon centre
08.2023 - 01.2024
12th Grade -
Middlefield Collegiate Institute
11th Grade -
David and Mary Thomson High School