Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Fathima Priya Salibindla

Scarborough,ON

Summary

Results-oriented Customer Representative with a track record of delivering exceptional service and fostering positive customer relationships. Adept at handling diverse inquiries, concerns, and requests with efficiency and courtesy. Strong communication and interpersonal skills, coupled with a commitment to ensuring customer satisfaction. Detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment. Seeking a position to leverage my customer-centric approach and problem-solving skills to enhance overall customer experience and contribute to organizational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

10.2022 - Current

Cashier, Guest Station

Dedicated cashier with a strong background in financial transaction processing at a guest station, known for delivering top-tier customer service. Proficient in utilizing POS systems to swiftly and accurately handle payments for fuel, convenience store items, and services. Demonstrated ability to engage with customers courteously, addressing inquiries, resolving concerns, and ensuring a positive overall experience. Adept at promoting additional sales through product knowledge and upselling techniques. Skilled in maintaining an organized and balanced cash drawer, while strictly adhering to company policies and regulatory requirements. Collaborative team player committed to enhancing guest satisfaction and contributing to the seamless operations.

Intern

Narla & Co Chartered Accountants
02.2019 - 06.2019

A detail-oriented accounting assistant with expertise in financial analysis, proficient use of accounting software, and a strong track record in managing accounts payable and receivable, reconciling bank statements, and generating accurate financial reports, seeking to contribute value and further excel in the accounting field

Education

PG Diploma Global Business Management - Global Business Management

Humber College
Toronto, ON
12.2023

BBA - Chartered Institute of Management Accountants

Gitam University
Hyderabad
07.2021

(Intermediate Education) - M.P.C (Maths, Physics, Chemistry)

Sri Chaitanya College
Hyderabad
06.2018

Secondary Education -

Brilliant Grammar High School
Hyderabad
06.2016

Skills

    Soft Skills:

  • Communication Adaptability
    Cross-cultural Competence
  • Problem-solving
  • Leadership
  • Professional Skills:

  • Global Business Knowledge
  • Strategic Planning
    Market Research and Analysis
  • Project Management
  • Computer Skills:

  • Ms-PowerPoint, MS Word, Microsoft Excel

Languages

English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Certification

Business English Certificate

Cambridge Assessment International Education

Conceptual Foundations of Auditing

Coursera

Corporate Strategy

Coursera

Managerial Accounting: Cost Behaviors, Systems, and Analysis

Coursera

Digital Product Management: Modern Fundamentals

Coursera

Introduction to Risk Management

Coursera

Timeline

Cashier

10.2022 - Current

Intern

Narla & Co Chartered Accountants
02.2019 - 06.2019

PG Diploma Global Business Management - Global Business Management

Humber College

BBA - Chartered Institute of Management Accountants

Gitam University

(Intermediate Education) - M.P.C (Maths, Physics, Chemistry)

Sri Chaitanya College

Secondary Education -

Brilliant Grammar High School
Fathima Priya Salibindla