Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fathima Shamee Farook

Bolton

Summary

I am a dedicated and diligent professional with extensive experience in the retail sector. In my role as a sales assistant within my partner's luxury home decoration business, I refined my customer service and sales expertise. Additionally, I have undertaken leadership and caretaker responsibilities in various community events. I am deeply committed to caring for others, particularly during critical times. I possess a clean UK driving license, held for 10 years. Furthermore, I have completed higher education and am proficient in secondary languages such as Tamil and Sinhala.

Overview

23
23
years of professional experience

Work History

Retail Assistant

Bestbuyblings online
03.2021 - Current

Duties include:

  • Serving customers
  • Processing online orders
  • Cash handling and reconciliation
  • Volunteer in many roles in SLBC Charity organization
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Kids Recreation Teacher

YMCA Glasgow
03.2009 - 03.2013
  • Developed strong relationships with over 30 students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Arts & Crafts Teacher

YMCA Kandy
08.2002 - 11.2005
  • Increased student collaboration through group projects and peer critiques, fostering a supportive learning environment.
  • Evaluated student progress regularly through assessments, providing feedback for growth and improvement.
  • Collaborated with other subject area teachers to integrate arts into core curriculum subjects, increasing cross-disciplinary understanding.
  • Participated in professional development workshops to stay current with trends in art education and enhance teaching skills.
  • Created a safe learning environment for over 40 students that encouraged risk-taking and creative expression while maintaining appropriate boundaries.

Education

Skills Development - Skills working with children

Bolton College
Bolton
06.2014

Find about Early years

Bolton College
Bolton
04.2014

Cache level 1 (QCF)

Bolton College
07.2015

City & Guilds Mathematics level 2

Bolton College
07.2015

Independent User - CEFR Level B1.1

Trinity College
Bolton, UK
09.2020

Higher National Certificate - HNC Business Management

OLC College
Bolton, UK
02.2022

Skills

  • Team leadership
  • Excellent verbal and written communication skills
  • Adaptability
  • Customer service skills
  • Creative and forward thinking
  • Integrity
  • Project management
  • Patience and empathy
  • Time management capabilities

Languages

English
Full Professional

Timeline

Retail Assistant

Bestbuyblings online
03.2021 - Current

Kids Recreation Teacher

YMCA Glasgow
03.2009 - 03.2013

Arts & Crafts Teacher

YMCA Kandy
08.2002 - 11.2005

Cache level 1 (QCF)

Bolton College

City & Guilds Mathematics level 2

Bolton College

Skills Development - Skills working with children

Bolton College

Find about Early years

Bolton College

Independent User - CEFR Level B1.1

Trinity College

Higher National Certificate - HNC Business Management

OLC College
Fathima Shamee Farook