Fathima Mumthas
Windsor,Canada
Summary
Dynamic Junior Data Engineer from Creative Club with a proven track record in developing data-driven solutions and enhancing service accessibility. Expert in Python and machine learning, coupled with exceptional problem-solving abilities. Achieved significant improvements in operational efficiency and resource allocation, demonstrating a strong commitment to professional growth and team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate (Volunteer)
World Action Foundation
Scarborough, Canada
10.2024 - 01.2025
- Conducted client assessments to identify financial and employment needs, supporting community initiatives
- Enhanced client support by addressing inquiries empathetically and promoting inclusive service coordination
- Facilitated donation sorting and packaging, contributing to the foundation's charitable programs
- Supported crisis intervention efforts during peak donation periods, maintaining a welcoming environment
Junior Data Engineer
Creative Club
Cochin, India
02.2021 - 03.2023
- Designed, collected, and analyzed data related to homelessness programs and HIFIS, synthesizing insights from Statistics Canada, government databases, and local service providers to identify trends and inform policy decisions.
- Developed predictive analytics models using SPSS, SAS, and Python to evaluate housing and social service programs, enabling data-driven decision-making for optimizing resource allocation.
- Created interactive dashboards and reports using Power BI, Tableau, and Excel to visualize key metrics, ensuring stakeholders have access to user-friendly insights for program evaluation and improvement.
- Managed multiple research projects simultaneously, applying statistical methods and data governance best practices to ensure accuracy, confidentiality, and compliance with regulatory requirements.
- Liaised with community partners, service providers, and policymakers, presenting data-driven recommendations to enhance service delivery and support evidence-based decision-making in the homelessness sector
IT Assistant and Administrator
Seed Solutions
Cochin, India
10.2019 - 01.2021
- Oversaw IT operations and case management systems, streamlining service delivery and ensuring data accuracy.
- Maintained and updated databases and documentation, adhering to regulatory compliance and industry standards.
- Trained new employees, promoting efficient workflows, team collaboration, and best practices.
- Managed financial accounts, payroll processing, and compliance reporting, ensuring organizational accountability.
- Worked closely with leadership to develop service plans, enhancing operational efficiency and client satisfaction.
Education
Bachelor of Computer Application -
Calicut University
ON, Canada01.2024
Post Graduate Diploma - Big Data Analytics
Lambton College
Skills
- Oracle SQL
- MongoDB
- MySQL
- Python
- Tableau
- Power BI
- Machine learning
- Predictive analytics
- IT support
- Administration
- Problem-solving
- Process optimization
- Workload prioritization
- Communication
- Team collaboration
- NumPy
- Matplotlib
- Seaborn
- Scikit-learn
- Pandas
- HTML
- Excel
- Word
- Outlook
Certification
- Introduction to Spark SQL and Data Frames
- Azure Spark Databricks Essential Training
- Creating GPTs with Actions
- Artificial Intelligence Foundations: Machine Learning
Projects
- Hate Speech Detection System, Developed a machine learning model to identify hate speech using Python., 2024
- AI Website for Crop Cultivation Prediction, Designed a solution predicting optimal crop cultivation based on weather conditions., 2024
- Drought Prediction Analysis, Conducted data analysis to predict drought in specific regions., 2023
- Recommendation System for Uber Eats, Created a recommendation engine to enhance user experience., 2023
Additional Qualifications
- Proficient in high-volume case management and documentation.
- Knowledge of Data Entry and Big Data handling.
- Typing speed of 40+ words per minute.
- Communicate in English, Malayalam, Tamil.
Timeline
Customer Service Associate (Volunteer)
World Action Foundation
10.2024 - 01.2025
Junior Data Engineer
Creative Club
02.2021 - 03.2023
IT Assistant and Administrator
Seed Solutions
10.2019 - 01.2021
- Introduction to Spark SQL and Data Frames
- Azure Spark Databricks Essential Training
- Creating GPTs with Actions
- Artificial Intelligence Foundations: Machine Learning
Bachelor of Computer Application -
Calicut University
Post Graduate Diploma - Big Data Analytics
Lambton College
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