Fatemeh (Lexie) Ehtesham Far
Toronto,Canada
Summary
Proficient and energetic organizer with good written and verbal communication skills and ability to control appointment schedules, and customer communications. Proactive self-learner with flexibility and looking to obtain more experiences in the field while helping your company reach its goals in good customer service. Details-oriented and self-disciplined bringing some years of experiences in customer services and hospitality with academic background as a medical researcher, data collector, data analyst and scientific article writer.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Private Personal Trainer Specialist
Self-employeed
09.2021 - 05.2024
- Conducting fitness assessments for clients, Designing a proper workout plan for each client specifically according to their goals and body types, Help clients with workout ad monitoring their progress, Maintaining a good relationship with clients, Motivational and psychological conduction of clients for achieving their fitness goals, Nutritional recommendations, Self-studies in exercise and nutrition field based on scientific article for boosting and upgrading my knowledge, Implemented time management skills when scheduling appointments, maximizing efficiency for both trainer and client availability.
Travel Agency Manager
Arsen Travel Agency
03.2020 - 01.2024
- Travel Management, Operation management, administers travel programs for Arsen Travel agency, Passenger assistance, Consulting, Marketing and internal communication, coordinating different aspects of operation in order get the optimum efficiency, Handled customer complaints promptly and professionally, resolving issues to maintain client satisfaction, Developed strong relationships with vendors for better travel deals and more options for clients.
General Manager and Bar Supervisor
Avantgarde Food & Beverage SDN BHD (French Bistro)
01.2018 - 01.2020
- Supervising and conducting the operation, training barista and supervising bar, Ordering and inventory management, Keep tracking customer satisfactions and responds, Critical thinking, Hiring bar and floor staffs in terms of their qualifications and skills to be fit for Avantgarde F&B Bistro, Designing, modifying and developing drinks menu, Customer service and making regular, POS cash handling, Restaurant marketing strategies, Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Medical Researcher and Research Assisstant (RA)
Faculty of Medicine and Health Sciences UPM
01.2008 - 10.2017
- Designing and setting up a medical objectives for running a medical project from the scratch, Ordering medical materials needed for specific projects according to project’s objectives, Conduct a medical studies precisely In-vitro and In-vivo studies, Sample collection, Human cell culture, Microbiological studies, Data collection and data analysis, Medical statistical analysis (SPSS), Scientific articles review and article writing, Thesis writing, Article submitting to the journal, Team work and individual project managing under the supervision of Medical department supervisory committee.
Barista and Bartender
RA-FT (Italian Bistro)
07.2007 - 02.2009
- Making and serving coffee and other alcoholic and Non- alcoholic beverages, Taking customer orders, Maintaining a safe, clean and professional workspace, Customer service, Discipline, Punctuality, Communication, Maintaining inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar, POS cash handling.
Beauty and Cosmetic Advisor
Perfume House
04.2005 - 04.2007
- Selling and giving advice on the use of different cosmetics and skin care products, Providing highly detailed, personalized service to each customer in order to help them meet their beauty and health goals, Giving advice on how to use and apply products, Customer service, Communication, Marketing, Monitoring stock levels and re-ordering items, Meet sales target, Being stylish and fashionable as sale representative and beauty advisor of cosmetic products.
Education
Master of Science - Medicine Physiology
Universiti Putra Malaysia (UPM)
Selangor, Malaysia12.2012
Bachelor of Science - Biology
Science University of Mashhad
Mashhad, Iran12.2005
Skills
- Strong interpersonal and communication skills
- Customer service skill
- Computer skills like Microsoft Words, Power point and Excel
- Establishing good, ethical and business relationship skills
- Problem solving
- Details oriented
- Time management
- Organizational skill
- Adoptability
- Database management
- Google suite
- Instagram Admin
- Food blogger and Art lover
- Author
Certification
- Canadian CPR and AED certification, 2024-01-01
- Canadian Smart serve certification, 2024-01-01
- Canadian Food handler’s certification, 2024-01-01
- IFBB Personal training certification, Tehran, Iran, 2019-01-01
References
- Elina Barazmi, Regional manager at Dawson Dental Centers, 647-869-4982
- Dr. Atefeh Ehtesham Far, Dentist at Altima Bayview Village Dental Centre, 647-9398009
Training
- Scientific Research Poster presenter at Pharmacology and Physiology International Scientific Congress by PROTEMPT Exhibition & Conference at PWTC, KL, Malaysia
- The VIVA Workshop Certification by SIRIM QAS International, Malaysia 2009
- Endnote Workshop Certification by SIRIM QAS International, Malaysia 2009
- Etic and legal Issues in Journal Publications Workshop Certification by SIRIM QAS International, Malaysia 2009
- Workshop on Journal Writing Technic Certification by UPM, Malaysia 2009
- Animal Ethic and Handling Workshop Certification by IIUM Malaysia (2008)
Languages
English
Full Professional
Persian
Native or Bilingual
Malay
Elementary
Arabic
Elementary
Turkish
Elementary
Timeline
Private Personal Trainer Specialist
Self-employeed
09.2021 - 05.2024
Travel Agency Manager
Arsen Travel Agency
03.2020 - 01.2024
General Manager and Bar Supervisor
Avantgarde Food & Beverage SDN BHD (French Bistro)
01.2018 - 01.2020
Medical Researcher and Research Assisstant (RA)
Faculty of Medicine and Health Sciences UPM
01.2008 - 10.2017
Barista and Bartender
RA-FT (Italian Bistro)
07.2007 - 02.2009
Beauty and Cosmetic Advisor
Perfume House
04.2005 - 04.2007
Master of Science - Medicine Physiology
Universiti Putra Malaysia (UPM)
Bachelor of Science - Biology
Science University of Mashhad
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