Validated successful payment transactions and system precision during the SAP implementation, achieving a 96% accuracy rate for payments across 2500 employees. Collaborated with cross-functional teams, including IT and accounting, performing comprehensive scenario evaluations throughout the implementation process.
supported cost management plans by creating dynamic dashboards and analytical tools to help departments maintain and monitor their expenses effectively, resulting in a substantial reduction in overtime costs across different departments which resulted to a promotion to an HR Data Analyst position.
Acknowledged as 'Employee of the Season' for guiding and supporting baristas, contributing to the store's top-ranking position in the district by maintaining high levels of customer satisfaction through ensuring timely task completion among all staffs.
Achieved a 15% average increase in knowledge acquisition and skill development through consistent participation in monthly training programs and self-paced online courses, resulting in a promotion to Training Supervisor.
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
Starbuck Coffee
10.2021 - Current
Maintained precise inventory counts, resulting in an 8% monthly waste reduction in a fast-paced production environment, to meet customer demands and sustain operational efficiency. Achieved through meticulous shelf organization over one year.
Consistently restocked stations, maintaining high cleanliness and operational standards, resulting in 20% to 40% increased customer satisfaction scores across seasons, according to monthly customer surveys
Employing the strategy of resolving customer issues and enhancing their satisfaction as the center of business decisions led to an up to 40% improvement in customer satisfaction scores based on customer surveys.
Training and Development Supervisor
Butane Industrial Group
03.2021 - 09.2021
Initiated and organized on-the-job training and orientation sessions for new hires, resulting in a 20% increase in retention rates for newly trained employees in 6 months for about 10 employees each month.
Organized and prioritized training courses for office and factory employees across different departments, resulting in a 10% decrease in rejection rates of productions by the quality control team and a 20% reduction in office employees' overtime in 6 months.
By effectively communicating to identify learning objectives and assessments, accomplished a 20% increase in meeting training objectives. Received strong approval from upper management, signifying contentment with the technical and organizational skills displayed in the training outcomes.
HR Data Analyst
Butane Industrial Group
12.2018 - 03.2021
Identified, analyzed, and interpreted trends within complex production data sets, fostering a tight-knit team environment on the production lines. This facilitated decision-making for the management team, leading to procedural changes that reduced overtime by 5% and improved productivity by 8%.
Utilized advanced Excel functions to produce monthly reports, improving accuracy by up to 30% and hastening report delivery by up to 50%. Implemented nested formulas and dynamic pivot tables consistently across five companies within the holding.
Applied statistical methods to analyze data and generate insightful business reports, expediting the decision-making process and aligning outcomes with business objectives across 6 distinct reports covering 12 departments on a monthly basis
Payroll Analyst
Butane Industrial Group
12.2016 - 03.2018
Led the SAP implementation for 1 company within the holding, expanding to 5 companies with 4500 employees over 2 years. Ensured accuracy in the Payroll module, considering diverse business fields and compliance with governmental regulations and company policies.
Collaborated with departments to ensure staff timesheets' accuracy before monthly payments, ensuring compliance with payroll requirements, resulting in a 40% monthly payment accuracy boost for an average of 4500 employees.
Introduced and enacted updated payroll policies to adapt to evolving laws and internal revisions each year. Utilized Microsoft Office, specifically Excel and nested formulas reducing the checking time for about 4 hours per each payment cycle, to ensure accurate SAP calculations and meticulous data entry for tax, overtime, vacation, deductions, and health and welfare plans in adherence to company guidelines and provincial regulations.
Researched payroll errors and processed payments for taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings. Created and maintained precise and accurate models, charts, and reports of payroll, resulting in the ability to conduct audits of payroll and promotion to a data analyst position.