Fatemeh Sardarzadeh

Toronto,Ontario

Summary

Dynamic Sales Associate with proven success at Ordibehesht, consistently exceeding sales targets through exceptional customer engagement and upselling techniques. Skilled in cash handling and inventory management, complemented by strong time management and teamwork abilities. Committed to enhancing guest satisfaction and driving retail success through effective communication and personalized service.

Overview

years of professional experience

Work History

Sales Associate

Ordibehesht

04.2025 - 12.2025

Customer Engagement: Engaged with customers to understand their needs and provided personalized product recommendations.
Sales Targets: Met and exceeded daily sales targets through effective communication and upselling techniques.
Store Maintenance: Maintained floor appearance by organizing merchandise and restocking items.
Inventory Support: Provided assistance with inventory management and organizing stock.
Cash Handling: Efficiently handled cash transactions and maintained accuracy in financial tasks.

Cashier

Beauty Land

Tehran, Iran

06.2024 - 07.2024

Transaction Processing: Accurately process cash, credit, and debit transactions using Point of Sale (POS) systems.
Customer Service: Greet customers, answer inquiries about products or promotions, and resolve complaints with a positive attitude.
Loyalty Programs: Promote store loyalty programs (like PC Optimum) and encourage customers to sign up to increase retention.
Inventory Maintenance: Assist with stocking shelves, organizing displays, and ensuring the checkout area is clean and professional.
Loss Prevention: Monitor the front-end area to identify and prevent potential theft or security issues.
Price Verification: Scan items correctly and ensure all discounts and coupons are applied accurately.

Education

High School Diploma -

Rahan

Tehran, Iran

Skills

Sales Excellence: Proven experience in upselling, meeting daily sales targets, and identifying customer needs
Customer Service: Exceptional interpersonal skills with a focus on guest satisfaction and conflict resolution
Retail Operations: Proficient in merchandising, organizing floor displays, and inventory assistance

Technical Skills: Quick to master Point of Sale
(POS) systems and cash handling protocols

Soft Skills: Strong time management, reliability, punctuality, and a collaborative team-player attitude

Languages

English

Full Professional

Additional Information

Permanent resident

Timeline