Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatemeh Rezaei

Port Coquitlam,BC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

6
6
years of professional experience

Work History

Cashier

Hyperstar
04.2020 - 01.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales and Marketing Manager

Golha Store
06.2019 - 03.2020
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.

Merchandiser

Hyperstar
01.2017 - 03.2020
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Scheduled regular maintenance and repair of displays for longevity.

Education

Master of Science - Marriage And Family Counseling

Master
Islamic Azad University Marvdasht
12.2021

Bachelor in Human And Social Issues Studies - Psychology

Payam Noor
Firoozabad
08.2016

Skills

  • Team working
  • Customer Service
  • Customer Assistance
  • Order Verification
  • Attention to details
  • problem_solving
  • Enthusiasm
  • Tolerant and Flexible to different situation

Languages

English
Professional Working

Timeline

Cashier

Hyperstar
04.2020 - 01.2023

Sales and Marketing Manager

Golha Store
06.2019 - 03.2020

Merchandiser

Hyperstar
01.2017 - 03.2020

Master of Science - Marriage And Family Counseling

Master

Bachelor in Human And Social Issues Studies - Psychology

Payam Noor
Fatemeh Rezaei