Fatemeh Khazaei
North Vancouver,BC
Summary
Results-oriented Customer Service with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Overview
8
8
years of professional experience
Work History
Customer Service
Shirin Asal
Tehran
12.2019 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Service
Mojeno
Tehran
05.2015 - 11.2019
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
Education
High School Diploma -
Payam Danesh
Nowshahr06-2008
Skills
- Excellent customer service skills
- Strong computer skills and familiarity with software applications
- Ability to learn quickly and adapt to new tasks and responsibilities
- Detail-oriented with a focus on accuracy and quality
- Good organizational and time management skills
Timeline
Customer Service
Shirin Asal
12.2019 - 08.2023
Customer Service
Mojeno
05.2015 - 11.2019
High School Diploma -
Payam Danesh
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