Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatemeh Karimi

Alexandria,VA

Summary

I am a diligent & adaptable employee with experience in general services aligned with freelance work. I am skilled in customer service, time management, & working both independently & with teams. I am looking to bring those strengths into a new role where i can grow & contribute.

Overview

3
3
years of professional experience

Work History

Freelancer

Gucci
Washington, VA
12.2024 - Current
  • Verbal communication skills aligned with collaboration.
  • Skin Preparation & Color Matching
  • Product Knowledge.
  • Face Contouring & Highlighting
  • Client Communication
  • Social Media & Marketing.

Waitress

Sapphire Diner Lounge
Gainsville, VA
10.2023 - 09.2024
  • Assistance via other staff members in times of heavy customer traffic.
  • Efficient customer communication skills aligned with great hospitality.
  • Multi-tasking accumulated to busy environments.
  • Processed payments accurately obtaining through digital POS systems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Customer Service Representative

TJX
Alexandria, VA
07.2022 - 08.2023
  • Developed strong partnerships with customers by providing personalized assistance & support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided accurate information about products & services to customers.

Education

High School Diploma -

Albany High School
Albany, NY
06-2021

Skills

  • Social media marketing
  • Verbal communication
  • Organization and time management
  • Task prioritization
  • Conflict resolution
  • Team collaboration
  • Payment processing
  • Adaptability

Languages

English
Professional
Turkish
Professional
Persian
Professional

Timeline

Freelancer

Gucci
12.2024 - Current

Waitress

Sapphire Diner Lounge
10.2023 - 09.2024

Customer Service Representative

TJX
07.2022 - 08.2023

High School Diploma -

Albany High School

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Fatemeh Karimi