Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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FATEMEH KARIMI

75 Greenfields Dr Fredericton,Canada

Summary

Dynamic And results-oriented IT professional with over 12 years of experience in systems administration, networking, and advanced network design. As an expert in Cisco technologies and a seasoned network architect, I possess the requisite skills to design, implement, and manage robust network infrastructures. My expertise spans across configuring, optimizing, and troubleshooting a wide range of network systems, including Routing and Switching protocols, DNS, DHCP, Active Directory, and various internet service provider technologies such as ADSL, LTE, and wireless solutions. and mainly troubleshooting of customers problems who was calling to the customer service department. With a deep understanding of network best practices and a commitment to staying at the forefront of technological advancements, I excel in resolving complex technical issues, enhancing network performance, and ensuring seamless connectivity for users. I am dedicated to leveraging my extensive experience and technical expertise to contribute to the success and growth of organizations by optimizing their network infrastructure and delivering exceptional IT solutions.

For more information on related certificates, please visit the LinkedIn profile.

Overview

11
11
years of professional experience
1
1
Certification

Work History

ASSISTANT TEAM LEADER

Dollarama Company
01.2023 - Current
  • When I came to Canada, I was a full-time master's student and could only work part-time, so I started working general jobs
  • In my ATL position on Dollarama store I was responsible for the following tasks:
  • Managing team workload to reach targets for specific tasks.
  • Working as a cashier on busy days.
  • Closing the store at night shifts.
  • Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
  • Managed team workload to reach production targets. Oversaw inventory supply to maintain fully stocked shelves during high-volume sales periods.
  • Worked with customer service representatives to handle escalated customer issues.
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Worked with customer service to handle escalated customer issues.

CISCO/IP/NETWORK SPECIALIST - IP PLANNER

Sipand Samaneh
09.2020 - 09.2023
  • Managed network upgrades, including Cisco switch migrations (6509 to Nexus 7010).
  • Developed and implemented data transformation infrastructures.
  • Specialized in routing protocols (BGP, EIGRP, OSPF) and LAN/WAN technologies, including IPsec and VPNs.
  • Diagnosed and resolved network issues using Cisco 7200 Series routers and Catalyst 3750 & 3750G switches.
  • Monitored network performance with tools like SolarWinds and PRTG, addressing issues with protocols such as BGP, OSPF, RIP, and EIGRP.
  • Troubleshooting of LTE/ADSL and wireless customers problems who was calling to the customer service department that escalated to us for resolving the issue.

NETWORK IP PLANNER

FARZANEGAN PARS ISP & VITANA COMPANY
12.2019 - 09.2020
  • Designed and deployed full-scale ISP networks (ADSL, LTE) from the ground up, using Cisco ASR 1001 and ASR 1002 routers.
  • Established VoIP connections and managed VPN deployments with Cisco and Mikrotik devices.
  • Configured and optimized Cisco Nexus 3000 Series and Catalyst 3750G switches, along with Huawei DSLAMs (5600, 5300, 5301, 5616).
  • Careful monitoring switches and routers and network radio using applications such as: PRTG CACTI, IP Monitor, Smoke Ping, STG, OP Manager, Solar Winds, Netflow Analyzer
  • Monitored network and resolved all issues that occurred on same
  • Performed troubleshoot on system and resolved all issues in process.

IP/ICT NETWORK ENGINEER

Nak-WORLD-CLASS TELECOM MANAGED SERVICES COMPANY
03.2014 - 12.2019
  • Contributed to 5G IP-Backhaul projects using Ericsson 6000 series and Huawei NE40 routers.
  • Core engineer for Intelligent Traffic System (ITS) projects, configuring Cisco routers (3945, 2911, ASR 1001) and switches (2960, 3850G, 4503) to ensure network efficiency.
  • Implemented and managed advanced networking technologies such as OSPF, EIGRP, DMVPN, IPsec, NAT, VLANs, VRF, and EtherChannel.
  • Monitored WAN network performance and ensured security using Cisco ASA 5550, Juniper NetScreen 5400, and Fortinet firewalls.
  • Advanced Troubleshooting: Expertise in resolving complex network and connectivity issues, ensuring seamless service for customers.

Education

Master's - Computer Science

University of New Brunswick
05.2024

Master's - IT Management - Advanced Information Systems

Azad University Electronic Branch
07.2017

Bachelor's - Computer Engineer

Azad University

Skills

  • Internal Collaboration
  • Advanced Network Troubleshooting
  • Teamwork and Collaboration
  • Network Monitoring & Security
  • Continuous Learning
  • Customer Support
  • Networking
  • Routing & Switching

Languages

English
Full Professional

Certification

• CCNP ENCOR (300-401) certificate - Cisco Company

• CCNA-Cisco Certificate - Cisco Company

• CCNP Route & Switch

• Leadership & Management - Franklin Covey Company

• CCNP Service Provider

• Linux LPIC1

• GSM Network-2G-3G-4G-LTE - NAK | World-class telecom managed services company

• Change Management - Tofnord Iranian

• Certified in Feature Engineering for Machine Learning in Python

• Certified in Improving Your Data Visualization in Python

• Certified in Linear Classifiers in Python

• Certified in Machine Learning with Tree-Based Models in Python

• Certified in Model Validation in Python

• Certified in Reshaping Data with Pandas

• Certified in Data Manipulation with Pandas

Timeline

ASSISTANT TEAM LEADER

Dollarama Company
01.2023 - Current

CISCO/IP/NETWORK SPECIALIST - IP PLANNER

Sipand Samaneh
09.2020 - 09.2023

NETWORK IP PLANNER

FARZANEGAN PARS ISP & VITANA COMPANY
12.2019 - 09.2020

IP/ICT NETWORK ENGINEER

Nak-WORLD-CLASS TELECOM MANAGED SERVICES COMPANY
03.2014 - 12.2019

Master's - Computer Science

University of New Brunswick

Master's - IT Management - Advanced Information Systems

Azad University Electronic Branch

Bachelor's - Computer Engineer

Azad University
FATEMEH KARIMI