Fatemah Wadi
Mississauga,ON
Summary
An multitalented Artist with 12 years of experience in the beauty industry, 14 years of experience in Customer Service and Sales, and an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
10
10
years of professional experience
Work History
Lead Artist
Cru6 Beauty Squad
01.2016 - 07.2021
- Successfully managed a team of artists and crew members on regular productions and under tight timelines
- Provided clients with in depth makeup lessons varying in beauty (facial structure correction with contour/highlight, product knowledge, etc), SPFX (scarring, bruising, cut prosthetics), and creative/theatre (animal/character makeup)
- Provided clients with top quality makeup applications ranging from Bridal to SPFX
- Built partner relationships with leading cosmetic companies (MAC Cosmetics, Lady Lash Club), magazines (Fajo, Village Living), and salons (Salon Gardenia), creating a stress-free, convenient, and exceptional service
- Created and provided essential documents such as invoices and contracts for clientele
Sales Associate/Artist
The Body Shop
02.2018 - 02.2019
- Provided excellent customer service and problem-solving skills to clients with concerns with products or staff
- Trained staff with consultation and sanitary behaviours to ensure client is comfortable and happy
- Created detailed records of 50+ clients including services provided to increase loyalty and personal connection
- Provided clientele with in-depth education on naturally-sourced products
Makeup Artist
MAC Cosmetics
01.2014 - 02.2018
- Scheduled an average of 30-40 onsite and offsite appointments for clientele daily
- Encouraged a comfortable space for clientele by treating them with empathy, respect, and acceptance
- Exceeded sales goals in a high-pace work environment
- Educated clients about products and self-maintenance for healthy skin based on their individual needs and preferences
- Certified in makeup lessons and applications for events such as weddings, proms, and runway
Lead Hair & Makeup Artist
Fatemah Wadi Artistry
04.2014 - Current
- Performs flawless makeup applications and hair styling for clients in the comfort of their own home
- Provides in-depth makeup artistry lessons for individual clients or special events
- Educates clientele on makeup brands best suited to their skin type to ensure a smooth application
- Instills confidence and loyalty through empathy and creating genuine connections with clientele
Brand Ambassador
Satori Communications
06.2023 - Current
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Education
Makeup For Media & Creative Arts
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2014
Skills
- Maintains high customer service expectations
- Strong verbal communication
- Networking expertise
- Quick learner
- Exceptional leadership
- Remains calm and focused under pressure & tight deadlines
Accomplishments
- Work featured in Today's Bride Magazine, Fajo Magazine, Village Living Magazine
- Worked exclusively with celebrities such as Jeanne Beker and Kristin Booth
- Collaborated with theatre productions such as Ballet Jorgen's 'The Nutcracker' (2019)
References
Available upon request
Timeline
Brand Ambassador
Satori Communications
06.2023 - Current
Sales Associate/Artist
The Body Shop
02.2018 - 02.2019
Lead Artist
Cru6 Beauty Squad
01.2016 - 07.2021
Lead Hair & Makeup Artist
Fatemah Wadi Artistry
04.2014 - Current
Makeup Artist
MAC Cosmetics
01.2014 - 02.2018
Makeup For Media & Creative Arts
Sheridan College Institute of Technology And Advanced Learning
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