Fatema Ahad Shipa
Vancouver,BC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Apex Bd
01.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Education
Diploma in Accounting - Accounting
Langara College
Vancouver, BC07.2025
BBA - Accounting
Saroda Sndari Mohila College
Faridpur07.2022
Skills
- Inventory Control
- Order Processing
- Product Sales
- Promotional Support
- Client Account Management
- Payment Processing
- Sales Development
- Cash Handling Accuracy
- Customer Service
- Money Transfer Systems
- Exceptional Customer Service
- Problem-Solving Skills
- POS System Operation
Languages
English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual
Turkish
Elementary
Timeline
Sales Associate
Apex Bd
01.2021 - 04.2023
Diploma in Accounting - Accounting
Langara College
BBA - Accounting
Saroda Sndari Mohila College
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