Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatema Shaikh

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Shaikh Agency
01.2023 - 08.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Reliance Mall
07.2022 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Associate of Applied Science - Early Childhood Education

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
04.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Issue Resolution
  • Complex Problem-Solving

Languages

English
Professional Working
Hindi
Professional Working

Certification

  • Certified Standard First Aid and CPR by the Canadian Red Cross
  • Certified in Computer Concepts

Timeline

Cashier

Shaikh Agency
01.2023 - 08.2023

Customer Service Representative

Reliance Mall
07.2022 - 12.2022

Associate of Applied Science - Early Childhood Education

Sheridan College Institute of Technology And Advanced Learning

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Fatema Shaikh