Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatema Munny

Toronto,ON

Summary

Expert in assisting customers, multitasking and handling high volume work maintaining targets. Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

23
23
years of professional experience

Work History

Amazon Associate

Amazon
08.2020 - Current

Hired as a associates, work as ship dock processor for last 3 years. I have the knowledge to scan packages to each pallet to assure that they go to the correct area, wrap pallets up and close, and move them to designated area. Furthermore, I can split the packages into a certain number range so it would be easier for the people scanning to know what side to place the packages, I can also stand at the front of the conveyor belt and sort each package depending on the letter. Likewise I can also learn to always double check your work and to double-check the boxes to make sure that everything is good and its ready to be sent out to the customers.

Cashier

Tim Hortons
04.2001 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor of Arts - Bengali Literature

Dhaka University
Bangladesh
07.2000

Skills

  • Safety Understanding
  • Cash Handling
  • Cleaning
  • Sell goals
  • Food safety
  • Sorting
  • Cash register operation
  • Complex Problem-Solving
  • Customer service Focused
  • Manage persons
  • Strong communications
  • Understanding of Process Path
  • Knowledge of Time on task
  • Time Management
  • Attention to Detail
  • Workplace Safety
  • Shipment Processing
  • Oral communication
  • Performance Improvement
  • Customer interaction
  • Relationship Building

Timeline

Amazon Associate

Amazon
08.2020 - Current

Cashier

Tim Hortons
04.2001 - 03.2020

Bachelor of Arts - Bengali Literature

Dhaka University
Fatema Munny