Fateh Ahmed Arfan
Woodbridge,ON
Summary
Reliable, accountable, responsible, team player, multi-tasking skills. Detail oriented, organized, strong problem solving skills Ability to communicate (written and oral) Multi-languages (Urdu, English, Punjabi, Sindhi) Strong ability to manage and follow-up, to prioritize workflow and to meet deadlines Ability to function well under pressure with ability to multitask in a busy work environment. Thrive on building long term relationships with consumers who are passionate about technology Naturally curious and have a passion for electronics and computer
Overview
16
16
years of professional experience
2010
2010
years of post-secondary education
Work History
Buisness Owner
CELL LINK WIRELESS INC
03.2013 - Current
- Developed and implemented strategic marketing initiatives to enhance brand visibility and drive customer engagement.
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards across all departments.
- Managed financial planning, budgeting, and forecasting to optimize profitability and resource allocation.
- Led team training sessions to improve product knowledge and customer service skills among staff members.
- Established vendor relationships to negotiate favorable terms and streamline inventory management processes.
- Analyzed market trends and consumer behavior to inform product offerings and pricing strategies.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Wireless Sales Manager
HELLO WIRELESS
04.2011 - 02.2013
- Responsible for achieving great results in the fast paced retail environment.
- Deals in new Rogers,Bell,Fido regular plans, business plans, family plans and data plans
- New cell phones, accessories
- Suggest to customers good and make customize plans for costumers
Sales Representative
SS CELL PHONE CENTRE
02.2010 - 02.2011
- Responsible for achieving great results in the fast paced retail environment while working in a team
- Responsible for delivering the excellent level of customer service
- Deals in new plans of Bell & Solo,Fido,Rogers
- Activations, recharge and hardware upgrades
- New and used cell phones, accessories
- Inventory management, Cash register
Education
Bachelor of Arts - B.A
University of Sindh
Pakistan 2006 - 2008
Diploma Of Associate Engineer - Mechanical Technology
Sindh Board of Technical Education Karachi
Pakistan 01.2005 - 12.2006
Intermediate And Secondary Education - Pre Medical
Army Public School & College
Badin Pakistan Bachelor Degree - Geological And Earth Sciences
University of Sindh
Jamshoro Sindh Pakistan 01.2001 - 12.2005
Skills
Excellent Sales Skills
- Financial planning
- Team leadership
- Customer relationship management
- Inventory management
- Vendor negotiation
- Sales strategy development
- Product knowledge training
Languages
English Urdu Sindhi Punjabi Hindi
GENERAL
Volunteer work with Humanity First , Fundraising , Run for Vaughan , Run for Brampton , Ahmadiyya Muslim community volunteer work and support and event organization,
Timeline
Buisness Owner
CELL LINK WIRELESS INC
03.2013 - Current
Wireless Sales Manager
HELLO WIRELESS
04.2011 - 02.2013
Sales Representative
SS CELL PHONE CENTRE
02.2010 - 02.2011
Bachelor of Arts - B.A
University of Sindh
2006 - 2008
Diploma Of Associate Engineer - Mechanical Technology
Sindh Board of Technical Education Karachi
01.2005 - 12.2006
Bachelor Degree - Geological And Earth Sciences
University of Sindh
01.2001 - 12.2005
Intermediate And Secondary Education - Pre Medical
Army Public School & College