Fatama Nashir
Surrey,BC
Summary
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
BRAC University
Dhaka, Bangladesh
01.2018 - 11.2022
- Maintain and update student records, including personal information,academic progress, and attendance.
- Process and record student tuition payments, scholarships, and financial aid.
- Maintain accurate financial records, including billing, invoicing, and payment tracking.
- Enter and update student and financial information in university databases.
- Monitor outstanding payments and follow up with students on overdue accounts.
- Ensure compliance with university policies, procedures, and regulatory requirements related to student and financial records.
- Assist in coordinating registration and enrollment processes. Provide administrative support for special projects and initiatives related to student records and finance.
Junior Officer
Dhaka Bank Ltd.
Dhaka, Bangladesh
02.2014 - 11.2018
- Assisted customers with opening new accounts, including checking, savings, and fixed deposits.
- Provided guidance on selecting the appropriate account type based on customer needs.
- Completed and processed various banking forms, such as loan applications, credit card requests, and account update forms.
- Entered and updated customer information in banking systems, maintaining data integrity and accuracy.
- Addressed and resolved customer complaints related to account issues and product applications.
- Generated monthly and quarterly reports on account openings, loan applications, and product sales using Excel.
- Compiled and organized data for internal audits and compliance reviews.
Education
MBA - Finance
University Canada West
Vancouver, BCSkills
- Microsoft Excel
- Tech-Savvy
- Telephone Etiquette
- Report Analysis
- Customer Database Systems
- Google Suite Proficiency
- Microsoft Access
- Accounting ledger management
- Proficient in Quickbooks and Sage (in progress)
Certification
Certificate Course in Accounting and Payroll (Expected Completion: August 2024)
Certificate Course in Quickbooks and Sage (Expected Completion: August 2024)
Timeline
Administrative Coordinator
BRAC University
01.2018 - 11.2022
Junior Officer
Dhaka Bank Ltd.
02.2014 - 11.2018
MBA - Finance
University Canada West
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