Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fashya Citrahatti

Maple Ridge

Summary

Proven track record of enhancing customer experience and streamlining service quality at Austin Fish And Chips. Skilled in problem-solving and multitasking, adept at fostering team collaboration. Demonstrated ability to improve customer satisfaction through efficient task prioritization and strong customer service skills.

Overview

6
6
years of professional experience

Work History

Server

Austin Fish And Chips
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Prepared Foods Team Member

Big Feast Bistro
08.2022 - 09.2023
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Maintained high level of efficiency in fast-paced work environment.
  • Prepared food items by following recipes and product directions.

Volunteer as a Gift Wrapper

Big Brother Big Sister
12.2021 - 12.2021
  • Pleasantly greeted customers and offered to personally wrap packages.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Recorded product, packaging and order information on specified forms.

Front of House Server

Family Business
08.2018 - 01.2020
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Volunteer as Window Painting

Smilestones
09.2022 - 09.2022
  • Painted surfaces using brushes, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Mixed and blended paints according to specified colors and consistency.

Education

Bachelor of Arts - Visual Arts

University of Fraser Valley
Abbotsford, BC
07.2028

High School Diploma -

R.E. Mountain Secondary
Langley, BC
06.2023

Skills

  • Service Quality
  • Problem-Solving
  • Task Prioritization
  • Team Collaboration
  • Multitasking Abilities
  • Customer Experience

Timeline

Server

Austin Fish And Chips
08.2023 - Current

Volunteer as Window Painting

Smilestones
09.2022 - 09.2022

Prepared Foods Team Member

Big Feast Bistro
08.2022 - 09.2023

Volunteer as a Gift Wrapper

Big Brother Big Sister
12.2021 - 12.2021

Front of House Server

Family Business
08.2018 - 01.2020

Bachelor of Arts - Visual Arts

University of Fraser Valley

High School Diploma -

R.E. Mountain Secondary
Fashya Citrahatti