Fashya Citrahatti
Maple Ridge
Summary
Proven track record of enhancing customer experience and streamlining service quality at Austin Fish And Chips. Skilled in problem-solving and multitasking, adept at fostering team collaboration. Demonstrated ability to improve customer satisfaction through efficient task prioritization and strong customer service skills.
Overview
6
6
years of professional experience
Work History
Server
Austin Fish And Chips
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Prepared Foods Team Member
Big Feast Bistro
08.2022 - 09.2023
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Maintained high level of efficiency in fast-paced work environment.
- Prepared food items by following recipes and product directions.
Volunteer as a Gift Wrapper
Big Brother Big Sister
12.2021 - 12.2021
- Pleasantly greeted customers and offered to personally wrap packages.
- Adjusted machine settings to accommodate different items and packaging materials.
- Recorded product, packaging and order information on specified forms.
Front of House Server
Family Business
08.2018 - 01.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer as Window Painting
Smilestones
09.2022 - 09.2022
- Painted surfaces using brushes, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Mixed and blended paints according to specified colors and consistency.
Education
Bachelor of Arts - Visual Arts
University of Fraser Valley
Abbotsford, BC07.2028
High School Diploma -
R.E. Mountain Secondary
Langley, BC06.2023
Skills
- Service Quality
- Problem-Solving
- Task Prioritization
- Team Collaboration
- Multitasking Abilities
- Customer Experience
Timeline
Server
Austin Fish And Chips
08.2023 - Current
Volunteer as Window Painting
Smilestones
09.2022 - 09.2022
Prepared Foods Team Member
Big Feast Bistro
08.2022 - 09.2023
Volunteer as a Gift Wrapper
Big Brother Big Sister
12.2021 - 12.2021
Front of House Server
Family Business
08.2018 - 01.2020
Bachelor of Arts - Visual Arts
University of Fraser Valley
High School Diploma -
R.E. Mountain Secondary
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