FASHINA TAIWO

⦁ Knocked door to door to raise funds for plan international charity
⦁ Registered new donors to welcome them to the program

⦁ Collected the list of the new donors and recorded them respectively.

• Worked effectively in fast-paced environments.
• Provided directions and information to donors to resolve any issues they had with donations.
• Connected the donors to charity for visibility of their funds to the charity

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Received calls and emails from clients and assisted them with various enquiries
• Provided directions and information to clients to resolve the issue
• Documented issues for future review purposes
• Adhered to company's policy and procedures to meet customer's satisfaction standard