Rayyan Mahmood
Brampton,ON
Summary
Dependable retail sales and service professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Associate
T-shirt Time
09.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options. Complete order request and custom design orders
- I have completed bulk orders which contain approximately up to 150 for events or organizations
- Count inventory and ensure there are sufficient models, styles in store
- Ensure customers are 100% satisfied with a design before creating it
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Cargo Handler
FedEx Canada
04.2023 - 09.2023
- Seasonal work
- Obtained security clearance to work in warehouse
- Load and unloaded packages up to 70 lbs
- Standing and lifting and bending for long period of times
- Reduced loading and unloading times for faster turnaround with improved organization and coordination skills.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced errors.
- Maintained high standards of safety by adhering to regulations, guidelines, and best practices for cargo handling operations.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Sorted shipments according to postal code for local deliveries
- Adhered to all safety and precautionary measures
- Collaborated with other warehouse personnel to ensure work efficiency
- Maintain the integrity of shipments to preserve the condition of products during loading, unloading and packaging.
Self Checkout Attendant, Cashier
Walmart
12.2020 - 09.2021
- Helped customers complete purchases, locate items and join reward programs
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Monitored self-checkout systems and provided assistance or intervention where required
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer experience by efficiently managing self-checkout lanes and providing quick assistance when needed.
- Provided friendly and knowledgeable assistance to customers, answering questions about store policies or items.
- Ensured full compliance with store policies by educating customers on proper usage of the self-checkout system during their transactions.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Child and Youth Care - Sociology
Sheridan College
Brampton, ON08.2022
GED -
Louise Arbour Secondary School
Brampton, ON06.2020
Skills
- Customer Centric
- Communication
- Time Management
- Growth-Oriented
- Responsible
- Performance-Focused
- Customer Engagement
- Verbal and written communication
- Cash Handling Accuracy
- Customer Service
- Cash Handling
- Teamwork and Collaboration
Certification
Amaze Forklift Training - Counter Balance, 02/2024
Languages
English
Full Professional
Urdu
Professional Working
Awards
- Leadership Award
- Employee of the Month
Timeline
Cargo Handler
FedEx Canada
04.2023 - 09.2023
Retail Associate
T-shirt Time
09.2021 - Current
Self Checkout Attendant, Cashier
Walmart
12.2020 - 09.2021
Child and Youth Care - Sociology
Sheridan College
GED -
Louise Arbour Secondary School
Similar Profiles
Evan BradleyEvan Bradley
Sales Associate at T-Shirt TimeSales Associate at T-Shirt Time
Zeina HassounZeina Hassoun
Retail Sales Associate at T Shirt TimeRetail Sales Associate at T Shirt Time
Nathaniel GabrielNathaniel Gabriel
Sales Associate at T SHIRT TimeSales Associate at T SHIRT Time