Farzana A. Wright
Calgary,Canada
Summary
Senior administrative professional with 19 years of expertise in leasing coordination and document management. Demonstrates a collaborative approach to enhancing tenant relations and team efficiency. Proficient in office management, financial processing, and contract drafting. Aims to contribute to a dynamic organization by applying extensive experience in administrative support and project coordination.
Overview
19
19
years of professional experience
Work History
Coordinator, Leasing
BentallGreenOak
Calgary, Alberta
10.2019 - 09.2024
- Worked closely with the Lease Documentation and Leasing team to draft a range of standard real estate contracts
- Coordinated with tenants to execute lease documentation electronically using DocuSign
- Used Nintex Process Management to streamline the processing of final documents
- Used Yardi and Concur software to process various invoices
- Diligently maintained and update lease files, databases, and tracking systems, including performing data entry through Excel and Yardi platforms
- Updated the VTS system to support the leasing team
- Performed a comprehensive investigation by conducting credit checks, financial reviews, corporate background checks, and Factiva database searches
- Ensured the latest Stacking Plans are updated and uploaded to the SharePoint
- Assisted with the creation and distribution of monthly marketing materials, including property listings, brochures, and online advertisements
- Coordinated seasonal gifts for tenants and brokers throughout the year
- Provide assistance with special projects as required
- Provided administrative support to the leasing and lease documentation teams
Leasing/Office Administrator
First Real Properties Limited
Calgary, Alberta
04.2015 - 10.2019
- Provided management and support to the Calgary Property Management and Leasing Team
- Prepared the lease documents and related correspondence, then coordinate with tenants to execute the lease documentation
- Provided support to Property and Leasing Managers in establishing and maintaining positive tenant relationships
- Processed rent summaries, communicate billing changes directly to tenants, and assist the Property Manager and accounting team with rent collection
- Provide verbal and written updates and information to tenants as required
- Prepared tenant files and welcome packages, and administer commission and other leasing-related invoices
- Collaborated with tenants to coordinate move-in service work that meets their needs
- Responded to all tenant requests in a prompt, professional, and effective manner
- Overseen the parking operations for five office buildings located in downtown Calgary
- Collaborated with the Corporate Project Manager to manage diverse human resources responsibilities, including coordinating employee responsibilities and managing onboarding and offboarding procedures
- Overseen and coordinate general administrative duties, including managing petty cash, providing backup for bank deposits, handling staff-related tasks, and supervising the Administrative Assistant
- Managed and update the employee attendance records, including approving vacation time requests
- Organized fun, collaborative team-building activities to foster a positive, energetic work culture
Administrative Assistant, Lease Documentation
Bentall Kennedy (Canada) LP
Calgary, Alberta
06.2010 - 03.2015
- Drafted comprehensive lease agreements and other general correspondence
- Processed and organized all internal leasing commission invoices and associated lease documentation
- Sent documents to tenants for signature, followed up, and then distributed the executed documents
- Processed accounts payable invoices by uploading them into the ImageNow system
- Performed a comprehensive investigation by conducting credit checks, financial reviews, corporate background checks, and Factiva database searches
- Assisted in the preparation of year-end accruals
- Organized and maintained both digital and physical filing systems, ensuring expired records were properly archived
- Volunteered as the emergency warden, First Aid responder, and United Way campaign canvasser
Project Administrator
SNC-LAVALIN INC.
Calgary, Alberta
08.2005 - 12.2008
- Provided ongoing administrative support for project manager and other members of the management team
- Scheduled and coordinated all project-related meetings
- Drafted and formatted a variety of professional documents, including letters, transmittals, and meeting minutes, in an efficient manner
- Efficiently filed and organized purchase orders while diligently performing data entry tasks
- Responsible for overseeing a range of office operations, including procurement of office and kitchen supplies, facilities management, courier services, and IT support requests
- Produced transmittals for both internal and external use
- Managed the relocation of personnel and the installation of furniture throughout multiple projects
- Maintained and regularly updated the contact list, vacation time approval forms, and Personnel Assignment Authorization documents
- Managed the company's health and safety program, which included conducting monthly safety inspections and organizing regular safety meetings
- Volunteered as the emergency warden, First Aid responder, and United Way campaign canvasser
Education
Negotiation Skills -
SAIT
Calgary, AB01.2014
Business Writing and Grammar Skills Certificate -
Management Performance Centre
Calgary, AB01.2013
Office Administration Certificate -
Bow Valley College
Calgary, AB01.2005
Skills
- Skilled in Microsoft Office Applications
- Yardi Software Experience
- Concur - Expense Management Software
- Nintex Workflow Management
- VTS Proficiency
- Adobe InDesign Expertise
Volunteer Experience
- Emergency Warden
- First Aider
- United Way Campaign Coordinator
- Web Designer
- Event Planner
Computerapplications
- MS Word
- Excel
- Outlook
- YARDI
- Concur
- Nintex K2
- VTS
- PowerPoint
- ImageNow
- JD Edwards
- Internet Explorer
- Lease Management System
- Photoshop
Timeline
Coordinator, Leasing
BentallGreenOak
10.2019 - 09.2024
Leasing/Office Administrator
First Real Properties Limited
04.2015 - 10.2019
Administrative Assistant, Lease Documentation
Bentall Kennedy (Canada) LP
06.2010 - 03.2015
Project Administrator
SNC-LAVALIN INC.
08.2005 - 12.2008
Negotiation Skills -
SAIT
Business Writing and Grammar Skills Certificate -
Management Performance Centre
Office Administration Certificate -
Bow Valley College
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