Dynamic Store Manager with a proven track record at Mobile, excelling in sales strategy and employee engagement. Successfully maximized profitability through innovative tactics and robust staff training. Recognized for enhancing customer satisfaction and operational compliance, while effectively mentoring teams to achieve ambitious sales goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Green Mobile (dealer)
Oshawa, Ontario
09.2019 - Current
Performed regular price checks to ensure competitive pricing.
Developed strategies to maximize sales and profitability.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Monitored employee performance and identified performance gaps for corrective action.
Delegated work to staff, setting priorities and goals.
Mitigated business risks by working closely with staff members and assessing performance.
Recruited, trained and supervised new employees.
Established store tactics and strategies to achieve operational performance and sales goals.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Store Manager
World-CT
Toronto, Ontario
12.2018 - 09.2019
Developed strategies to maximize sales and profitability.
Mitigated business risks by working closely with staff members and assessing performance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Ensured compliance with safety regulations and company policies.
Prepared staff work schedules and assigned team members to specific duties.
Resolved customer complaints in a timely manner.
Senior Sales Executive
Techno Power Associate
Varanasi, Uttarpradesh
04.2014 - 10.2018
Negotiated contract terms, conditions and pricing for sales.
Reduced process lags by training employees on best practices and protocols.
Prepared and submitted sales reports and expense reports on a regular and timely basis.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Devised innovative presentations highlighting benefits of offerings to attract new customers.
Set and monitored sales targets for individual team members and the team as a whole.
Identified new business opportunities through research, customer feedback and industry analysis.
Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
Sales Representative
Public Mobile ( WorldComm)
Toronto, Ontario
09.2012 - 03.2014
Collaborated with marketing team to create promotional materials for products and services.
Developed and maintained relationships with new and existing clients to increase sales revenue.
Generated new sales leads through cold calling and networking activities.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Performed regular follow-ups with prospects to close deals in a timely manner.
Researched competitors' products, prices, and sales techniques.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Conducted market research to identify selling possibilities and evaluate customer needs.
Recognized security risks to properly handle situations.