Farzam Ameri
New Westminster,BC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist & Data Management
Downtown Radiology
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Data Analyst
Modarres Hospital
02.2019 - 10.2021
- Coordinated statistical data analysis for patients, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings and data mapping sessions to understand business needs.
Education
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Langley, BC09.2023
Bachelor of Science - Cellular, Molecular And Microbial Biology
Tehran Medical University
Tehran, Iran05.2019
Skills
- Meeting Preparation
- Staff Management
- PC Proficiency
- Document Control
- Time Management
- Verbal and Written Communication
- Database Administration
- Microsoft Office
- Data Inputting
- Digital File Transmission
Certification
ICDL 1 & 2
Microsoft Office expert
Additional Information
Work as volunteer at fraser health queens care park center
Multilingual English, Farsi, Arabic
Team work & Leadership
Timeline
Receptionist & Data Management
Downtown Radiology
02.2022 - Current
Data Analyst
Modarres Hospital
02.2019 - 10.2021
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Bachelor of Science - Cellular, Molecular And Microbial Biology
Tehran Medical University
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