FARZAD CHELOEIAN
Ottawa,ON
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Loblaws Companies
10.2023 - Current
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Maintained visually appealing and well-stocked bakery display, leading to increased sales.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Assisted customers with special requests and orders, leading to increased sales and repeat business.
- Managed approximately 15 incoming calls per day from customers.
Natural Value Clerk
Loblaws Companies
11.2023 - Current
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Achieved to 50 percent more sale.
Meat Department Clerk
Loblaws Companies
02.2024 - Current
- Maintained clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Enhanced customer satisfaction by providing exceptional service and assistance in meat department.
- Developed comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
- Managed inventory levels through proper ordering and rotation practices, minimizing waste and optimizing freshness.
- Developed comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
Cashier
Ofogh Kurosh
05.2021 - 01.2023
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers navigate applications and in-store technology to
- deliver best-in-class experiences.
- Demonstrated product features, answered questions and redirected
- objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting
- current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted
- sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Lifted up to 30 pounds at once and used forklift to move heavier loads.
Cashier
Refah Chain Stores
11.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions
- With excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Statistics And It's Application
Bu-Ali Sina University
Hamedan, IRAN02.2017
Skills
- Stock Rotation
- Slicer Operation
- Product Sales
- Workplace Safety
- Temperature Monitoring
- Display Maintenance
Summary
The individual has experience managing products and assisting customers in various departments such as Natural Value, Commercial Bakery, and Meat. They excel in maintaining clean workspaces, providing excellent customer service, handling bakery products, and ensuring customer satisfaction. Additionally, I have four years of experience as a cashier, demonstrating proficiency in managing transactions and providing quality service.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Languages
English
Full Professional
Persian
Native or Bilingual
Referrals
1- Nahum Ayalew (Manager of Natural Value)
Cell Phone Number: 6136174159
Email Address: nahumayalew@outlook.com
2- John Manolessos (Manager of Deli)
Cell Phone Number: 6132634645
Email Address: Johnm81ca@gmail.com
3-Tammy Papineau (Manager of Flower)
Cell Phone address: 6137206342
Email Address: tammy_papineau@hot.com
4-Marilyn Wyggins (Manager of Bakery)
Cell Phone Number: 6135580024
Email Address: Marsbars2002@yahoo.com
5- Erich Belanger (Manager of Meat Departement)
Cell Phone Number: 6138086670
Email Address: erichbelanger@live.com
Timeline
Meat Department Clerk
Loblaws Companies
02.2024 - Current
Natural Value Clerk
Loblaws Companies
11.2023 - Current
Bakery Clerk
Loblaws Companies
10.2023 - Current
Cashier
Ofogh Kurosh
05.2021 - 01.2023
Cashier
Refah Chain Stores
11.2019 - 02.2021
Bachelor of Science - Statistics And It's Application
Bu-Ali Sina University
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