Faryal Choudhry

• Managing over 100 calls and emails on daily basis
• Answering customer calls to repair elevators
• Dispatching technicians to repair location in timely manner
• Handling Entrapment calls and providing fist aid over phone.
• First point of contact
• Responded to customer requests for products, services, and company information
• Handled customer inquiries and suggestions courteously and professionally

• Conducted individual meetings between dealership, utilizing empathetic listening skills and documenting relevant details.
• Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
• Conducted initial meetings to outline process, answer questions and set expectations for both parties.
• First point of contact
• Answered 100 calls per day

Speaking with hospitals and doctors for patient transportation

• Answer phone calls and schedule trips
• Corresponding with ambulance drivers for route information
• Communicated with drivers and personnel to coordinate timely arrival of patients.
• Directed dispatching, routing, and tracking of fleet vehicles
• Sent out drivers to assist 10hourly callers based on locations, needs and worker availability
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• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• met the daily sales quota of 3 sales

• Collect payments in cash or debit as well as, issue receipts and refund orders.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked more than 10 shifts a week

• Collecting donation for our Christmas campaign to help for all those in need.
• Coordinated events to encourage community involvement and increase awareness of organization's mission.
• Planned and implemented fundraising events.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.

• Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
• Created interesting and educational lesson plans and implemented activities while engaging with children.
• Communicated with parents, staff and teachers regarding children or program issues.
• Led groups of children safely through variety of camp activities.
• Maintained camper files, properly storing and maintaining personal information