FARSHID ENTEZARI
NORTH VANCOUVER,British Columbia
Summary
Results-oriented Service Specialist with a track record of delivering exceptional customer experiences in the retail sector. Seeking to leverage strong leadership, interpersonal, and problem-solving skills . Proven ability to thrive in a fast-paced environment while maintaining a professional and courteous demeanor.
Overview
6
6
years of professional experience
Work History
Merchandising Associate
Persia Foods
06.2023 - Current
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Spearheaded front-end operations, optimizing cashier coverage and maintaining supplies
- Resolved customer issues promptly and effectively,
- Monitored and replenished change float, answered customer assistance calls, and ensured seamless shopping experience.
- Educated customers on promotional events and monitored inventory for events to improve overall experiences
Sales Supervisor
ABRAHE GOSTAR COMPANY
03.2018 - 01.2022
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Promoted exceptional customer service by engaging clients on sales floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Education
MBA - International Business
Trinity Western University
Langley, BC12.2024
BBA - Marketing Management
AZAD University
06.2022
Skills
- Exceptional customer service skills in high-paced retail environment
- Strong interpersonal and motivational abilities, fostering positive team culture
- Effective delegation and follow-up skills, optimizing workflow
- Proven ability to handle stress and pressure, remaining calm in challenging situations
- Solid understanding of company policies and procedures
- Supervisory experience, contributing to effective team management
Languages
English
Full Professional
Persian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Merchandising Associate
Persia Foods
06.2023 - Current
Sales Supervisor
ABRAHE GOSTAR COMPANY
03.2018 - 01.2022
MBA - International Business
Trinity Western University
BBA - Marketing Management
AZAD University
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