Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Farshad Taghizadeh

Vancouver,BC

Summary

With a proven track record at CSIA, I excelled in enhancing safety and customer satisfaction, leveraging skills in safety management and guest services. My initiatives in equipment operations and maintenance led to significant improvements in efficiency and client trust. Known for fostering positive learning environments, I consistently delivered exceptional instructional experiences and strengthened client relationships.

Overview

1
1
Certification

Work History

Ski Instructor

CSIA
  • Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
  • Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
  • Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
  • Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
  • Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Ski Rental Technician

CSIA
  • Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
  • Improved workplace safety by conducting regular maintenance checks on all rental equipment.
  • Maintained a clean and organized work environment, ensuring optimal functionality and safety for both staff and customers.
  • Increased revenue by upselling additional products, such as protective gear, accessories, or lessons.

Ski Technician

CSIA
  • Implemented new processes for tracking rental returns to reduce instances of lost or unreturned items, safeguarding company assets.
  • Cultivated strong relationships with leading suppliers to ensure timely deliveries of top-quality replacement parts at competitive prices.
  • Improved team performance by conducting training sessions on proper equipment handling and maintenance techniques.
  • Promoted positive customer relations through prompt service, addressing concerns, and providing knowledgeable advice on ski gear usage.

Education

MBA - Management

University Technology Malaysia
Selangor Malaysia
06.2016

Skills

  • Safety management
  • Equipment operations
  • Guest services
  • Group and individual instruction

Languages

English
Professional Working
Persian
Native or Bilingual

Certification

CSIA Level 1 certification

IR Iran Ski Federation Ski Instructor Certification

Timeline

Ski Instructor

CSIA

Ski Rental Technician

CSIA

Ski Technician

CSIA

MBA - Management

University Technology Malaysia

Similar Profiles

CREATE PROFILE
Farshad Taghizadeh