Farrukh Rehan
Mississauga,ON
Summary
Accomplished Network and Security Admin with a proven track record, enhancing network security and optimizing performance. Expert in firewall administration and adept at mentoring teams, demonstrated through significant improvements in system efficiency and team capabilities. Skilled in technical troubleshooting and network architecture design, consistently delivering solutions that exceed employer expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Network and Security Admin
Terrapure BR
06.2018 - Current
- Design, Configure and troubleshoot Cisco Routers, Switches and Firewalls across 70 Sites Canada wide.
- Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
- Established secure remote connectivity (VPN) solutions thru for employees working offsite, enhancing productivity without compromising security.
- Data Centre Migration and Maintenance
- Install and Configure Meraki wireless network across 70 sites Canada wide.
- Optimized network performance by conducting regular assessments and recommending improvements.
- Resolved complex technical issues swiftly through diligent troubleshooting methodologies and root cause analysis.
- Advised management on technology investment decisions based on thorough cost-benefit analyses.
- Developed and documented network policies, procedures and standards.
- Analyzed network traffic and performance metrics thru Solarwinds and CheckMK to optimize system performance.
Sr Network Analyst
Samuel And Sons
06.2017 - 12.2017
- Configured, Designed, implemented, and supported Cisco based Network
- Optimized network performance by conducting in-depth assessments and implementing necessary upgrades.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Upgraded network software and hardware for optimized performance.
- Configured, troubleshot, and optimized routing protocol: QOS, OSPF, BGP and MPLS for lowest latency, Supported Cisco and Aerohive Enterprise Wireless solution
- Championed adoption of new network management tools, streamlining workflows and enhancing collaboration among IT teams.
Network Support Specialist II
Rogers Communication Inc
09.2010 - 05.2016
- Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
- Collaborated with cross-functional teams on infrastructure projects, contributing to successful implementation and on-time completion.
- Developed comprehensive documentation of network configurations, procedures, and troubleshooting guides, enhancing team knowledge sharing.
- Served as an escalation point for high-priority incidents, coordinating resources effectively to restore service quickly.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored network hardware operations to evaluate proper configuration.
- Diagnosed and executed resolution for network and server issues.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Level 2/3 Technical Support Specialist
Vonage Canada
06.2007 - 07.2009
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Resolved 20+ technical support inquiries per day.
Technical Support Specialist
IBM
04.2001 - 07.2002
- Provided support of all Windows, MS office, LAN/WAN related issues in 7X24 Environment supporting wide range of US Customers.
- Troubleshot customer issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Resolved 20+ technical support inquiries per day.
Education
BBA -
Canadian School of Management
Toronto, ONSkills
- Network architecture design
- Cisco Firepower, Cisco ASA, Palo Alto
- VPN and Remote Access Support
- Cisco Meraki wireless network support
- Cisco router and switch configuration
- Network Administration
- Connectivity Resolution
- Intrusion Prevention
- Technical Troubleshooting
- Network Security
- Data Centre Migration and Administration
- Threat detection
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Professional Working
Certification
- CCIE - Cisco Certified Internetwork Expert (WRITTEN)
- CCNP-Cisco Certified Network professional Enterprise Advanced Infrastructure Implementation
- Cisco Design Specialist
- PCNSE7- Palo Alto Firewall
Timeline
Network and Security Admin
Terrapure BR
06.2018 - Current
Sr Network Analyst
Samuel And Sons
06.2017 - 12.2017
Network Support Specialist II
Rogers Communication Inc
09.2010 - 05.2016
Level 2/3 Technical Support Specialist
Vonage Canada
06.2007 - 07.2009
Technical Support Specialist
IBM
04.2001 - 07.2002
BBA -
Canadian School of Management
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