Farrah Quint
Galt
Summary
Compassionate and detail-oriented Patient Services professional with experience in healthcare administration and high-volume customer service environments. Skilled in patient communication, scheduling, insurance verification, and front office operations. Committed to providing a positive patient experience while maintaining accuracy and efficiency in fast-paced clinical settings.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Sacramento Valley Dental Specialists
Elk Grove
01.2024 - 01.2025
- Served as first point of contact for patients, delivering professional and compassionate service to enhance patient experience
- Scheduled appointments, managed calendars, and coordinated patient flow
- Verified insurance coverage and explained benefits, copays, and payment options
- Processed payments and maintained accurate patient records
- Coordinated referrals and communicated with outside providers
- Managed high call volumes, ensuring accurate information delivery and professionalism in all interactions
Barista
Starbucks
Turlock
03.2021 - 09.2024
- Delivered exceptional customer service in a fast-paced, high-volume environment
- Handled transactions accurately and resolved customer concerns efficiently
- Maintained organization and workflow during peak hours
- Built strong relationships with customers through positive communication
Cocktail Server
Julietta Winery
Clarksburg
04.2022 - 05.2023
- Managed multiple guests while ensuring a welcoming and attentive experience
- Communicated effectively with team members to ensure timely service
- Handled payments and maintained accuracy in orders and transactions
Grocery Team Member
Target
Turlock
09.2020 - 04.2021
- Assisted customers while ensuring clean, organized store environment
- Processed transactions efficiently, enhancing front-end operations
- Provided backup support during peak hours to maintain service quality
Food Server
Ten Pin Fun Center
Turlock
05.2019 - 03.2020
- Greeted guests and managed seating to optimize service flow and enhance guest experience
- Processed cash transactions and assisted in food service operations to ensure seamless service
- Collaborated with team members to address customer needs and improve satisfaction
Education
High School Diploma -
Turlock High School
Turlock, CA07-2019
Some College (No Degree) - Prerequisite Coursework
University of Phoenix
Tempe, AZSkills
- Appointment scheduling
- Insurance verification
- HIPAA compliance
- Front desk management
- Data entry
- Fast-paced multitasking
- Conflict resolution
Timeline
Patient Care Coordinator
Sacramento Valley Dental Specialists
01.2024 - 01.2025
Cocktail Server
Julietta Winery
04.2022 - 05.2023
Barista
Starbucks
03.2021 - 09.2024
Grocery Team Member
Target
09.2020 - 04.2021
Food Server
Ten Pin Fun Center
05.2019 - 03.2020
High School Diploma -
Turlock High School
Some College (No Degree) - Prerequisite Coursework
University of Phoenix