Farouk Sadiq
Regina,Canada
Summary
Dedicated and passionate customer service and engagement professional with over 5 years of experience in retail, banking, and finance. Demonstrating expertise in customer management, teamwork, communication, and time management. Extensive background working with diverse cultures enhances ability to adapt quickly, comprehend different perspectives, and collaborate efficiently - skills excited to contribute to the Canadian workplace.
Overview
3
3
years of professional experience
Work History
Retail Sales and Customer Associate
Reebok
01.2024 - 08.2024
- Carried out necessary stock updates and checks daily
- Supported customers by educating them on various products we offer, thereby enabling them make the right choice of purchase
- Maintained up-to-date knowledge of current sales, promotions, and store polices
- Delivered excellent in-store shop experience to promote sales
Customer Service Representative, Sales and Marketing
Shoprite
09.2022 - 01.2024
- Assisted an average of 40 customers per day in finding, selecting items and providing recommendations
- Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchases
- Processed cash and credit payments
- Delivered excellent in-store shopping experience to promote sales
- Carried out necessary stock updates and checks daily
Sales Associate
Ruff N Tumble
03.2021 - 08.2022
- Handled customer inquires and processed orders for in-store pickup and online
- Assisted with basic clerical tasks and communication with online customers
- Maintained up-to-date knowledge of current sales, promotions, and store polices
- Provided excellent customer service by assisting customers with product inquires and purchases
- Recommended products based on customer needs and preferences, contributing to sales growth
Education
Supply Chain Management
Saskatchewan Polytechnic
Regina, SK04.2025
Bachelor of Science - Economics
Afe Babalola University
Nigeria07.2022
Skills
- Excellent customer service
- Great written and spoken Communication
- Problem Solving
- Team building and collaboration
- Computer skills
- Time management
- Adaptability
- Sales promotion
- Goal-Oriented
References
Reference is available upon request.
Toolsandsoftware
- Microsoft suite (M356) (Excel, PowerPoint, Word, Teams, Outlook)
- Miro Collaboration tool
Languages
English
Full Professional
Timeline
Retail Sales and Customer Associate
Reebok
01.2024 - 08.2024
Customer Service Representative, Sales and Marketing
Shoprite
09.2022 - 01.2024
Sales Associate
Ruff N Tumble
03.2021 - 08.2022
Supply Chain Management
Saskatchewan Polytechnic
Bachelor of Science - Economics
Afe Babalola University
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