Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Farnoush Zendehdel

Toronto,ON

Summary

Proactive and customer-focused, I excelled at Shahrvand Store by enhancing customer satisfaction and loyalty through exceptional service and product knowledge. Skilled in cash handling and problem-solving, I mentored new staff, boosting team performance. My dedication to excellence and ability to manage multiple tasks effectively set me apart.

Overview

12
12
years of professional experience

Work History

Cashier

Shahrvand Store
05.2012 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor - Mathematics

Azad University
Neyshabour

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Cash register systems
  • Payment Processing
  • Product Knowledge
  • Refunds and exchanges
  • Complex Problem-Solving
  • Merchandise Restocking
  • Payment Collection
  • Staff Training
  • ID Verification

Languages

English
Limited Working
Persian
Native or Bilingual

Timeline

Cashier

Shahrvand Store
05.2012 - 01.2024

Bachelor - Mathematics

Azad University
Farnoush Zendehdel