Farnoush Bayat

Toronto,Canada

Summary

Adaptable professional with 5+ years in customer service and operations, seeking to drive growth and team success.

years of professional experience

L'Occitane en Provence

Toronto, Ontario

08.2024 - Current

Led daily store operations including opening and closing duties, ensuring smooth and efficient workflows.
Prepared detailed end-of-day and incident reports to support operational transparency.
Organized and hosted in-store events and masterclasses, increasing weekly customer transactions to 150+.
Achieved 110% of sales goals consistently, maintaining an ATV of $85.

Sephora

Richmond Hill, Ontario

09.2022 - 08.2024

Delivered personalized beauty consultations that strengthened client loyalty and conversion rates.
Ensured efficient sales operations and accurate POS handling.
Reached 105% of sales goals, with an ATV of $70 and over 120 weekly transactions.

Browns Shoes

London, Ontario

12.2021 - 09.2022

Consistently exceeded sales expectations, achieving 115% of monthly goals.
Maintained organized stock and ensured visually appealing floor displays.
Fostered strong customer experiences, averaging an ATV of $95 with over 100 weekly transactions.

Fanshawe College

London, ON