Farnoush Bayat
Toronto,Canada
Summary
Adaptable professional with 5+ years in customer service and operations, seeking to drive growth and team success.
Overview
4
4
years of professional experience
Work History
Full Time Beauty Host
L'Occitane en Provence
Toronto, Ontario
08.2024 - Current
- Led daily store operations including opening and closing duties, ensuring smooth and efficient workflows.
- Prepared detailed end-of-day and incident reports to support operational transparency.
- Organized and hosted in-store events and masterclasses, increasing weekly customer transactions to 150+.
- Achieved 110% of sales goals consistently, maintaining an ATV of $85.
Part Time Beauty Advisor
Sephora
Richmond Hill, Ontario
09.2022 - 08.2024
- Delivered personalized beauty consultations that strengthened client loyalty and conversion rates.
- Ensured efficient sales operations and accurate POS handling.
- Reached 105% of sales goals, with an ATV of $70 and over 120 weekly transactions.
Part Time Sales Associate
Browns Shoes
London, Ontario
12.2021 - 09.2022
- Consistently exceeded sales expectations, achieving 115% of monthly goals.
- Maintained organized stock and ensured visually appealing floor displays.
- Fostered strong customer experiences, averaging an ATV of $95 with over 100 weekly transactions.
Education
Associate of Science - General Arts and Science
Fanshawe College
London, ON09-2022
Skills
- Leadership & Team Management: Leading teams and mentoring for success
- Operations Management: Running smooth day-to-day store functions
- Sales & Customer Relations: Driving customer loyalty and conversion
- Event Planning: Executing customer-focused events and activations
- Reporting & Analysis: Tracking KPIs and sales performance
- Communication: Fluent in English and Farsi with strong interpersonal skills
Timeline
Full Time Beauty Host
L'Occitane en Provence
08.2024 - Current
Part Time Beauty Advisor
Sephora
09.2022 - 08.2024
Part Time Sales Associate
Browns Shoes
12.2021 - 09.2022
Associate of Science - General Arts and Science
Fanshawe College