Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fariyal Aman

Edmonton,AB

Summary

Customer service representative with over six years of experience in client dealing. Experience with sales, tech support, troubleshooting and customer care. Also knowledgeable with administrative and clerical support. Proven ability to prioritize and handle multiple tasks in challenging environment. Proficiency in MS Office and some other customer service and accounting related software.

Overview

11
11
years of professional experience

Work History

Tax Associate

Kusum Enterprise
09.2022 - 11.2022
  • Preparing and filing individual tax returns
  • Data preparation for businesses tax filing
  • Extracting and finalizing data to put in to the tax software

Administrative assistant

Raziq Appraisals LTD
01.2021 - 08.2022
  • Collecting data from real state appraiser
  • Sorting and analyzing data to identify present value of property
  • Appraising property value by comparing data available in system
  • Prepare appraisal report

Administrative assistant

K.A.R Holdings
09.2020 - 12.2020
  • Preparing payment cheques and deposits
  • Answering inquiries by phone and email
  • Order office supplies and food for meetings
  • Preparing new hires packages and booking interviews
  • Updating log for incoming and outgoing company vehicles
  • Booking hotels and vehicles for employees attending company training programs

Retail administrative assistant

Bellisima Fashions
07.2016 - 02.2017
  • Key Holder and shipments controller
  • Assist in training staff members and new hires
  • Provided general administrative and clerical support to the management
  • Performing sales and return transactions and help customers when needed
  • Calculated hours and submitted payroll to ensure timely distribution of funds

Designated store associate

Nygard
08.2015 - 01.2016
  • Monitored inventory to estimate product demand
  • Ticket arranges and display merchandise to promote sales
  • Accomplished Sales Goals by providing excellent customer service
  • Ensured garments presentation is completed according to Nygard Guideline

Retail salesperson

The Shoe Company
07.2014 - 06.2015
  • Provided world class customer service
  • Completed store transfers and web orders
  • Opened and closed cash register including sales transactions
  • Placed special orders and call other stores to find desired items

Sales associate

Aeropostale
08.2013 - 02.2014
  • Performed sales Transactions
  • Helped customers try on merchandise
  • Assisted customers with decision making
  • Exchange merchandise for customers and accept returns

Crafts and Games Assistant

City of Edmonton Volunteer Organization
01.2012 - 12.2013
  • Helped kids in doing different crafts and painting
  • Played role as game in charge and provided individuals games instrument
  • Helped disabled persons in doing various crafts things
  • Facility host served as games and food assistant

Education

Bachelor of commerce - Business Management

Grant MacEwan University
Edmonton, AB
12.2019

No Degree - Accounting And Strategic Measurement

Grant MacEwan University
Edmonton, AB
06.2015

Skills

  • Adaptability
  • Detail Oriented
  • Problem solving
  • Customer Service
  • Time Management
  • Interpersonal Problem
  • Bilingual Urdu and Hindi
  • Relationship building and management

Timeline

Tax Associate

Kusum Enterprise
09.2022 - 11.2022

Administrative assistant

Raziq Appraisals LTD
01.2021 - 08.2022

Administrative assistant

K.A.R Holdings
09.2020 - 12.2020

Retail administrative assistant

Bellisima Fashions
07.2016 - 02.2017

Designated store associate

Nygard
08.2015 - 01.2016

Retail salesperson

The Shoe Company
07.2014 - 06.2015

Sales associate

Aeropostale
08.2013 - 02.2014

Crafts and Games Assistant

City of Edmonton Volunteer Organization
01.2012 - 12.2013

Bachelor of commerce - Business Management

Grant MacEwan University

No Degree - Accounting And Strategic Measurement

Grant MacEwan University

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Fariyal Aman