To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent customer service and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Marketing Team Member
Trademark Safety And Rescue
02.2024 - Current
Increased brand awareness by developing and implementing targeted marketing campaigns.
Conducted thorough market research to identify new opportunities for growth and expansion.
Led regular team meetings, fostering a collaborative environment that encouraged creative problem-solving among team members.
Enhanced customer engagement by creating compelling content for social media platforms.
TEDx Lead Organizer
TEDx
05.2023 - 06.2024
Created the first Annual TEDx Oshawa event
Event host and MC for TEDx Oshawa 2024
Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
Conducted regular progress evaluations to ensure alignment with goals and objectives, making necessary adjustments as needed.
Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
Led the development of marketing materials, raising awareness about organization''s mission and services.
B2C Sales, Team Leader
TNI The Network Inc
07.2022 - 01.2023
Achieved rapid promotion within two months, and ranked among the top 10 agents in North America, reflecting exceptional performance
Built strong relationships with customers through positive attitude and attentive response.
Trained representatives in sales fostering a commitment in customer service
Set performance expectations for the team, monitoring progress towards goals, and providing constructive feedback as needed.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Certificate - Computer Science
Harvard University
Remote
10.2024
Diploma - Business
Seneca College of Applied Arts And Technology
North York, ON
04.2024
Certificate - Pre-Service Firefighter Education And Training
Durham College
Oshawa, ON
04.2024
Skills
Customer Relationship Management (CRM)
Outstanding Communication and Interpersonal skills
Customer Focused
Proven Sales Experience
Growth Mindset
Exceptional Attention to Customer Service
Quick Thinking and Decisiveness
Excellent Written Communication Skills
Time Management
Team Leadership
Unwavering Resilience
Microsoft Office Suite
Microsoft Excel
Google AdWords Experience
Canva Experience
Languages
English
Native or Bilingual
Urdu
Limited Working
Timeline
Marketing Team Member
Trademark Safety And Rescue
02.2024 - Current
TEDx Lead Organizer
TEDx
05.2023 - 06.2024
B2C Sales, Team Leader
TNI The Network Inc
07.2022 - 01.2023
Certificate - Computer Science
Harvard University
Diploma - Business
Seneca College of Applied Arts And Technology
Certificate - Pre-Service Firefighter Education And Training
Assistant General Manager/Director of Revenue Management at Safety Harbor Resort And Spa, A Trademark HotelAssistant General Manager/Director of Revenue Management at Safety Harbor Resort And Spa, A Trademark Hotel