Fariha Tabassum Prapti
Ontario,Peterborough
Summary
Driven professional with a proven track record at Pizza Hut, enhancing team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in staff management and project management, demonstrating adaptability and analytical thinking. Achieved significant results without compromising service quality, showcasing a balance of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Supervisor
Pizza Hut
08.2022 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Assistant
Aarong
01.2021 - 07.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Computer Science
Trent University
Peterborough, ON04.2027
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Project Management
- Negotiation
- [Software] experience
- Analytical Thinking
- Team building
- Reliability
- Adaptability
- Written Communication
- Team Collaboration
- Time management abilities
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Reading, programming, cooking
Reading: Enjoys to read a variety of books, from fiction to technology, to expand their knowledge and see the world from different angles.
Programming: Skilled in a variety of programming languages, with an emphasis on developing original and practical solutions.
Cooking: Enjoys experimenting in the kitchen with various recipes, demonstrating originality and meticulousness.
Timeline
Supervisor
Pizza Hut
08.2022 - 06.2023
Sales Assistant
Aarong
01.2021 - 07.2022
Bachelor of Science - Computer Science
Trent University
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